Operations & Growth Lead

Material Control Systems; Fountain Inn (SC); On-site; USD 70,000 - 110,000; Full time

Job summary

Fortus One is seeking an Operations & Growth Manager to blend operations leadership, business development, and customer management into one high-impact role. You will work on the floor, lead customer meetings, and drive day-to-day operations across the facility with a focus on continuous improvement.

The ideal candidate has 1–5 years of experience, demonstrated leadership potential, and strong communication and organizational skills, with willingness to travel to customer locations as needed.

Qualifications

• 1–5 years of experience in operations, manufacturing, logistics, supply chain, project management, customer service, or business development.
• Demonstrated leadership potential and strong communication skills.
• Willingness to travel to customer locations as required.
• Ability to stay calm under pressure and make sound decisions.
• Lean towards hands-on operational work when needed.

Responsibilities

• Coordinate daily warehouse, repair, assembly, and project activities.
• Lead project launches and operational improvement initiatives.
• Monitor productivity, quality, safety, and customer performance metrics.
• Support inventory management and asset tracking programs.
• Develop and improve standard operating procedures.
• Assist with staffing, scheduling, and resource planning.
• Research and identify potential customers and market opportunities.
• Support prospecting, customer visits, and business development efforts.
• Prepare proposals, presentations, pricing support, and customer communications.
• Identify opportunities within existing customer accounts.
• Maintain CRM activity and support pipeline growth.
• Serve as a primary point of contact for assigned customers.
• Lead project coordination and communicate status updates.
• Ensure commitments are delivered on time and with quality.
• Resolve issues quickly and professionally.
• Build long‑term customer relationships.
• Lead by example and earn credibility through action.
• Maintain composure and sound judgment during operational challenges.
• Coordinate and influence team members without relying solely on authority.
• Support training and development of operational personnel.
• Create a culture of accountability, ownership, and continuous improvement.

Skills

Leadership potential

Strong communication

Organizational skills

Hands-on operations

Calm under pressure

Problem-solving

Ownership / self-starter

Willing to travel

Education

Bachelor's degree in Business, Supply Chain, Logistics, Engineering, or related field

Tools

CRM

ERP

WMS

Inventory management systems

Job description

Fortus One is seeking an Operations & Growth Manager to blend operations leadership, business development, and customer management into one high-impact role. You will work on the floor, lead customer meetings, and drive day-to-day operations across the facility with a focus on continuous improvement.

The ideal candidate has 1–5 years of experience, demonstrated leadership potential, and strong communication and organizational skills, with willingness to travel to customer locations as needed.