Operations & Growth Coordinator

Smokymountains; Maryville, Northern (TN, KY); Hybrid; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental, Vision, Life insurance

Paid holidays

Vacation days

Personal days

Bonus opportunity

Chaplain service

Professional growth

Job summary

Senior Helpers of Greater Knoxville is seeking a Business Operations Coordinator to support our Maryville and Knoxville locations. The role blends business development, finance, VA billing, and operations to keep our services running smoothly and reliably for Veterans and families.

You will work across teams, handle invoicing in QuickBooks, manage vendor notes in WellSky, reconcile accounts, and help ensure accurate records.

Qualifications

• Is highly organized and detail-oriented.
• Can manage multiple priorities without losing track.
• Has strong communication and follow‑through skills.
• Is comfortable working with numbers, invoices, and financial information.

Responsibilities

• Respond to service inquiries and digital leads for Maryville and Knoxville.
• Enter and maintain prospect information in WellSky and ensure follow-up.
• Support client assessments, events, and outreach as part of Business Development.
• Collaborate with the Business Development team to create positive experiences for referral partners.
• Manage weekly reconciliation of Paradigm and VA Optum invoices.
• Assist with billing backlogs, account cleanup, and discrepancy resolution.
• Participate in monthly reviews with the Paradigm Account Specialist.
• Assist with daily and monthly reconciliations in QuickBooks.
• Complete daily shift reconciliations for the Maryville office.
• Complete VA note submissions and monitor VA authorizations.
• Provide field support and cover shifts as needed.

Skills

Organizational skills

Detail-oriented

Multitasking

Communication

Financial literacy

QuickBooks

WellSky

Independent worker

Team player

Tools

QuickBooks

WellSky

Job description

Senior Helpers of Greater Knoxville is seeking a Business Operations Coordinator to support our Maryville and Knoxville locations. The role blends business development, finance, VA billing, and operations to keep our services running smoothly and reliably for Veterans and families.

You will work across teams, handle invoicing in QuickBooks, manage vendor notes in WellSky, reconcile accounts, and help ensure accurate records.