Operations & Billing Coordinator

Senior Helpers; Maryville (TN); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Bonus opportunity

Vacation days

Personal days

Holidays

Medical insurance (50/50)

Dental, vision, and life insurance

Disability options

Chaplain service

Growth opportunities

Job summary

Senior Helpers of Greater Knoxville is seeking a Business Operations Coordinator to support Maryville and Knoxville locations. The role blends business development, finance, VA billing, and operations, ideal for an organized, proactive professional who enjoys multi-tasking and helping a team succeed.

You will work with WellSky and QuickBooks, handle invoicing and reconciliations, assist with VA authorizations, and provide field support.

Qualifications

• Must be highly organized and detail-oriented.
• Ability to manage multiple priorities without losing track.
• Strong communication and follow-through skills.
• Comfortable with numbers, invoices, and financial information.
• Proficient with or willing to learn WellSky and QuickBooks.
• Able to work independently and as part of a team.
• Comfortable communicating with clients, families, caregivers, and partners.
• Problem-solving mindset and ownership.
• Willing to jump in to support team.
• Commitment to reliable, compassionate care.

Responsibilities

• Respond to service inquiries and digital leads for Maryville and Knoxville.
• Enter and maintain prospect information in WellSky with follow-up.
• Support client assessments, events, outreach, and BD initiatives.
• Collaborate with BD team to ensure positive experiences with clients and referral partners.
• Manage weekly reconciliation of Paradigm and VA Optum invoices.
• Assist with billing backlogs and account cleanup.
• Participate in monthly reviews with the Paradigm Account Specialist.
• Handle daily and monthly reconciliations in QuickBooks.
• Complete daily shift reconciliations for the Maryville office.
• Provide field support and help with coverage of shifts.
• Support Operations to maintain reliable service for clients and Veterans.

Skills

Highly organized

Detail-oriented

Strong communication

Numbers & finance

QuickBooks & WellSky

Team player

Problem-solving

Ownership mindset

Tools

WellSky

QuickBooks

Job description

Senior Helpers of Greater Knoxville is seeking a Business Operations Coordinator to support Maryville and Knoxville locations. The role blends business development, finance, VA billing, and operations, ideal for an organized, proactive professional who enjoys multi-tasking and helping a team succeed.

You will work with WellSky and QuickBooks, handle invoicing and reconciliations, assist with VA authorizations, and provide field support.