Operations & Front Desk Support Specialist

Fresno Mission; Fresno (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Fresno Mission is seeking a CalAIM Support to serve as the operational hub of the program, handling clerical duties, scheduling, data entry, and front desk coverage. You will support a busy team and assist participants recovering from trauma and addiction.

The role requires organization, multitasking, flexibility, boundaries, and compassionate interaction with clients. Strong data handling and basic accounting duties are included.

Qualifications

• Front desk customer service and light accounting duties.
• Experience handling participant records and schedules.
• Familiarity with Electronic Health Records (EHR).

Responsibilities

• Greet guests and answer phones at the front desk.
• Enter new participants and attach files in EHR.
• Manage secure health plan data exchanges via SFTP.
• Process basic accounting and maintain receipts.
• Coordinate scheduling and data for CalAIM program.

Skills

Customer service

Data entry

Attention to detail

Phone handling

Office organization

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Health Records (EHR)

SFTP data handling

Job description

Fresno Mission is seeking a CalAIM Support to serve as the operational hub of the program, handling clerical duties, scheduling, data entry, and front desk coverage. You will support a busy team and assist participants recovering from trauma and addiction.

The role requires organization, multitasking, flexibility, boundaries, and compassionate interaction with clients. Strong data handling and basic accounting duties are included.