Operations & Executive Coordinator — Growth & Reporting

Shine of Cincinnati; Cincinnati (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

Shine is seeking a highly organized, dependable operations assistant in Cincinnati, OH. You will work directly with leadership to manage communication, reporting, follow-up, billing and administrative systems that keep the business running smoothly.

You will own ownership of meetings, performance reporting, invoicing and scheduling, with growth opportunities into a broader operations role as the company expands.

Qualifications

• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities and follow through.

Responsibilities

• Attend key operating meetings and track actions, owners and deadlines.
• Prepare daily and weekly performance reports.
• Manage calls, texts and shared inboxes.
• Coordinate follow-up with customers and retention efforts.
• Oversee invoicing, AR tracking and collections follow-up.
• Support leadership with calendars, meetings, and proposals.
• Maintain SOPs, scorecards, and software administration.
• Assist with job postings, applicant screening and scheduling

Skills

Highly organized

Detail-oriented

Communication

initiative

Tools

Reporting tools

Invoicing

Job description

Shine is seeking a highly organized, dependable operations assistant in Cincinnati, OH. You will work directly with leadership to manage communication, reporting, follow-up, billing and administrative systems that keep the business running smoothly.

You will own ownership of meetings, performance reporting, invoicing and scheduling, with growth opportunities into a broader operations role as the company expands.