Operations Excellence & Programs Specialist

Navy Exchange Service Command; Virginia Beach, Northern (VA, KY); Hybrid; USD 64,000 - 82,000; Full time

Job summary

Navy Exchange Service Command (NEXCOMHQ) in Virginia Beach requires an Operations Program Specialist to oversee in-store business systems and monitor compliance with directives worldwide. You will guide store operations, optimize fixtures and layouts, and help implement updated equipment and information systems.

Responsibilities include conducting compliance visits, developing procedures, and supporting HQ initiatives such as annual inventories and QA audits.

Qualifications

• 3 years of general experience in admin or store operations.
• Specialized experience in store operation management.
• Knowledge of budgeting, inventory, and sales objectives.
• Ability to analyze operating budgets and implement improvements.

Responsibilities

• Conducts operational store visits to ensure compliance with directives and policies.
• Advise on store operations to improve efficiency, layout, and renovations.
• Assist with development and training of procedures for in-store business systems.
• Implement updates to policies, SOPs, and technical directives.
• Collaborate on HQ projects and annual inventory activities.

Skills

Store operations management

Process improvement

Training procedures

Tools

RMS

RDW

POS

SIM

SMU

Store Connect

MobaXterm

Job description

Navy Exchange Service Command (NEXCOMHQ) in Virginia Beach requires an Operations Program Specialist to oversee in-store business systems and monitor compliance with directives worldwide. You will guide store operations, optimize fixtures and layouts, and help implement updated equipment and information systems.

Responsibilities include conducting compliance visits, developing procedures, and supporting HQ initiatives such as annual inventories and QA audits.