In-Store Operations & Systems Specialist

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Virginia Beach (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Virginia Beach seeks an Operations Specialist to provide technical guidance on in-store business systems and monitor compliance with headquarters directives across exchanges worldwide.

You will conduct operational store visits, advise on efficiency improvements, fixture layouts, equipment upgrades, and information-system implementations while ensuring customer service standards and policy alignment.

Qualifications

• Experience in store operations management or equivalent.
• Ability to analyze operating budgets and inventory controls.
• Strong communication and collaboration skills.

Responsibilities

• Conducts operational store visits to ensure compliance with directives and policies.
• Makes recommendations to improve efficiencies and operating results.
• Advise on store operations, fixture optimization, layout, and information system implementations.
• Develops and updates procedures and processes for in-store business systems.
• Creates documentation and briefings for management and All-Hands meetings.

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Virginia Beach seeks an Operations Specialist to provide technical guidance on in-store business systems and monitor compliance with headquarters directives across exchanges worldwide.

You will conduct operational store visits, advise on efficiency improvements, fixture layouts, equipment upgrades, and information-system implementations while ensuring customer service standards and policy alignment.