Operations Excellence Lead - Process Improvement

Energy Innovation Corp; Wilmington (NC); On-site; USD 95,000 - 136,000; Full time

Job summary

CarePoint Health Systems in Wilmington is seeking a Process Improvement Manager who will shape the next chapter. The center of gravity here is ownership — $95,000 - $136,000 and an internship schedule orbit it, and 8 years gets you in the door.

Responsibilities include applying Emotional Intelligence and People Management to solve day-to-day challenges, building cross‑department relationships, and keeping records and backlog honest. Hiring as we speak in Wilmington; daily reviews underway.

Qualifications

• A candor-rich attitude and eagerness to learn new skills.
• A point of view on CarePoint Health Systems's space, sharpened by your own reading.
• 8 or more years steering general projects end to end.
• Familiarity with CarePoint Health Systems-scale workflows, or the appetite to reach them.
• Real Innovation chops, plus the People Management curiosity to keep growing.

Responsibilities

• Apply Emotional Intelligence and People Management to solve day-to-day operational challenges
• Build and sustain strong working relationships across departments
• Sense when a Wilmington relationship needs a call, not an email
• Keep the CarePoint Health Systems backlog ruthlessly honest about what's truly next
• Keep records, systems, and shared files organized and up to date
• Keep the internship schedule realistic when everyone wants everything yesterday
• Show up for the unglamorous general maintenance nobody volunteers for

Skills

People Management

Process Improvement

Project Leadership

Cross-Functional Relationships

Job description

CarePoint Health Systems in Wilmington is seeking a Process Improvement Manager who will shape the next chapter. The center of gravity here is ownership — $95,000 - $136,000 and an internship schedule orbit it, and 8 years gets you in the door.

Responsibilities include applying Emotional Intelligence and People Management to solve day-to-day challenges, building cross‑department relationships, and keeping records and backlog honest. Hiring as we speak in Wilmington; daily reviews underway.