Operations Excellence Lead

Sodexo; Indianapolis (IN); On-site; USD 74,000 - 96,000; Full time

Job summary

Sodexo in Indianapolis, IN is seeking an experienced Stewarding Manager / Operations Support Manager to drive operational consistency and elevate service delivery across the Indiana Convention Center. You will oversee frontline teams, develop tools, implement standards, and provide hands-on support that unlocks efficiency and quality.

This role focuses on acting as a trusted advisor for service standards, redesign efforts, and process improvements, collaborating with cross-functional leaders to

Qualifications

• Bachelor’s degree or equivalent experience is required.
• 3 years of management experience.
• 3 years of related experience.

Responsibilities

• Oversee operational consistency and elevate service delivery.
• Develop tools and implement standards to empower frontline teams.
• Provide hands-on support to drive efficiency and quality across operations.

Skills

Operational expertise

Cross-functional collaboration

Process improvement

Problem solving

Education

Bachelor’s degree or equivalent experience

Job description

Sodexo in Indianapolis, IN is seeking an experienced Stewarding Manager / Operations Support Manager to drive operational consistency and elevate service delivery across the Indiana Convention Center. You will oversee frontline teams, develop tools, implement standards, and provide hands-on support that unlocks efficiency and quality.

This role focuses on acting as a trusted advisor for service standards, redesign efforts, and process improvements, collaborating with cross-functional leaders to