Operations & Events Manager

Curated Events Charleston; Hanahan (SC); On-site; USD 70,000 - 95,000; Full time

Job summary

Curated Events Charleston is seeking an Assistant General Manager to support the General Manager in daily operations, client satisfaction, and growth initiatives. This role requires overseeing multiple departments, enforcing SOPs, and driving financial performance in a fast-paced event rental environment.

The AGM will work closely with warehouse, sales, logistics, and client services to optimize workflows, develop staff, and ensure top-tier service for diverse events across the Charleston area.

Qualifications

• Bachelor's degree in business administration, operations management, or related field preferred.
• Minimum of 5 years of management experience, preferably in event rentals, logistics, or hospitality.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Oversee daily business operations, ensuring all departments function efficiently.
• Develop and implement operational procedures to improve productivity.
• Monitor KPIs and develop strategies for operational improvement.
• Coordinate with warehouse, sales, logistics, and client service teams to optimize workflow.
• Assist in budget planning and financial forecasting.
• Track revenue, expenses, and profit margins to identify cost-saving opportunities.
• Ensure financial goals align with company objectives.
• Assist in hiring, training, and performance management of department managers and staff.
• Foster a positive work environment and promote team collaboration.
• Conduct regular staff meetings to align teams with company goals.
• Support conflict resolution and employee engagement initiatives.
• Ensure a high standard of client service and satisfaction.
• Work closely with the sales team to ensure client expectations are met.
• Address and resolve client concerns and service-related issues.
• Oversee event planning, equipment availability, and execution.
• Ensure seamless event setup and breakdown, collaborating with operations teams.
• Monitor event logistics and address challenges proactively.
• Ensure adherence to company policies, safety regulations, and industry standards.
• Implement and monitor safety protocols for warehouse and event teams.

Skills

Leadership

Communication

Problem solving

Operations management

Vendor relations

Education

Bachelor's degree in business/operations

Tools

Inventory management systems

Financials/Reporting software

Job description

Curated Events Charleston is seeking an Assistant General Manager to support the General Manager in daily operations, client satisfaction, and growth initiatives. This role requires overseeing multiple departments, enforcing SOPs, and driving financial performance in a fast-paced event rental environment.

The AGM will work closely with warehouse, sales, logistics, and client services to optimize workflows, develop staff, and ensure top-tier service for diverse events across the Charleston area.