Operations Dispatch & Logistics Coordinator

DCOMM Inc.; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Paid Training

Paid Time Off (PTO)

Uniforms Provided

Travel Support

Technology & Tools

Job summary

DCOMM Inc. in Austin, TX is seeking a detail-oriented Dispatcher to coordinate operations across the Bury, Install, and Enterprise teams, scheduling, tracking, and ensuring timely completion.

The role emphasizes communication with clients and technicians, adaptation to a fast-paced environment, and opportunities for growth in logistics coordination and leadership.

This position offers a professional office setting with competitive benefits and potential for career advancement.

Qualifications

• Organizational skills to manage schedules, track assignments, and coordinate tasks.
• Strong verbal and written communication with clients and internal teams.
• Ability to make quick decisions to address conflicts and issues.
• Attention to detail in documenting progress.
• Ability to work in a fast-paced environment.
• Willingness to work varied schedules including evenings/weekends.
• Experience in dispatch or customer service is a plus.
• Familiarity with scheduling and workforce software is a plus.

Responsibilities

• Coordinate departmental operations among Bury, Install, and Enterprise teams, ensuring efficient scheduling.
• Monitor work opportunities to maximize technician utilization.
• Maintain consistent client communication with updates and issue resolution.
• Dispatch personnel to job sites and track progress to ensure timely completion.
• Maintain accurate documentation of assignments and project updates.
• Provide administrative support to ensure smooth workflow.
• Perform additional duties as assigned.

Skills

Organizational Skills

Communication Expertise

Problem-Solving Ability

Attention to Detail

Adaptability

Time Management

Customer Service Skills

Technical Proficiency

Flexibility

Tools

GPS Tracking Systems

Dispatch Software

Workforce Management Systems

Scheduling Platforms

Job description

DCOMM Inc. in Austin, TX is seeking a detail-oriented Dispatcher to coordinate operations across the Bury, Install, and Enterprise teams, scheduling, tracking, and ensuring timely completion.

The role emphasizes communication with clients and technicians, adaptation to a fast-paced environment, and opportunities for growth in logistics coordination and leadership.

This position offers a professional office setting with competitive benefits and potential for career advancement.