Junior Dispatcher — Logistics & Scheduling Pro

DCOMM Inc.; Bedford (OH); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages

Paid Training

Health Insurance

Paid Time Off (PTO)

Company-Provided Uniforms

Technology & Tools

Travel Support

Job summary

DCOMM Inc. in Bedford, Ohio is looking for a Dispatcher to coordinate operations across various departments. The ideal candidate will act as the primary point of contact for clients while ensuring job assignments are efficiently scheduled and completed. Strong organizational and communication skills are essential to thrive in this dynamic role.

This position supports career growth within logistics coordination and operational management. Benefits include competitive wages, health insurance, and opportunities for skill development within the operations organization.

Qualifications

• Ability to manage schedules, track assignments, and coordinate tasks efficiently.
• Strong verbal and written communication skills to interact professionally with clients and internal teams.
• Quick decision-making skills to address scheduling conflicts and logistical challenges.
• Ability to document and track job progress with accuracy.
• Comfortable working in a fast-paced, changing environment.
• Ability to prioritize tasks and ensure timely completion with minimal supervision.
• Maintain a professional and approachable demeanor when interacting with clients and technicians.
• Familiarity with scheduling and workforce management software is a plus.
• Availability to work varying schedules, including evenings and weekends as needed.

Responsibilities

• Serve as the key liaison between departmental teams for efficient task management.
• Track project timelines and identify additional work opportunities for technicians.
• Maintain consistent communication with clients to meet expectations.
• Dispatch personnel to job sites, monitor work progress, and ensure timely completion.
• Maintain accurate documentation of work assignments and project updates.
• Provide administrative assistance to ensure smooth workflow.

Skills

Organizational Skills

Communication Expertise

Problem-Solving Ability

Attention to Detail

Adaptability

Time Management

Customer Service Skills

Technical Proficiency

Flexibility

Tools

GPS tracking systems

dispatch software

Microsoft Office Suite

Job description

DCOMM Inc. in Bedford, Ohio is looking for a Dispatcher to coordinate operations across various departments. The ideal candidate will act as the primary point of contact for clients while ensuring job assignments are efficiently scheduled and completed. Strong organizational and communication skills are essential to thrive in this dynamic role.

This position supports career growth within logistics coordination and operational management. Benefits include competitive wages, health insurance, and opportunities for skill development within the operations organization.