Operations Director: Lead a High-Impact Restaurant Team

Workstream; Mansfield (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Disability insurance

Employee discount

Bonus pay

Job summary

Chick-fil-A Debbie Ln & Matlock Rd in Mansfield, TX is seeking an Operations Director to lead a restaurant team and drive restaurant performance. You will build culture, develop staff, and ensure exceptional guest experiences.

You will manage operations with a focus on safety, cost control, and high-volume service, while mentoring multiple department managers and aligning with local franchise leadership. Flexible scheduling and strong benefits are offered.

Qualifications

• 3+ years of leadership experience in restaurant, hospitality, retail, or service operations.
• Proven experience leading and developing teams.
• Excellent communication and organizational skills.
• Strong problem-solving and decision-making abilities.
• Ability to work in a fast-paced, high-volume environment.
• Flexible availability, including evenings, weekends, and holidays as needed.
• Ability to lift up to 50 pounds and remain active throughout a shift.

Responsibilities

• Create a healthy culture, build structure, and execute systems across the restaurant
• Attract, retain and develop the team
• Operate at a high level of customer satisfaction
• Enhance guest experience to grow the business and brand
• Ensure compliance with health and safety regulations
• Manage financial expenses including labor, food cost, and other controllables

Skills

Leadership

Communication

Organizational skills

Problem solving

Decision making

Fast-paced environment

Flexibility

Job description

Chick-fil-A Debbie Ln & Matlock Rd in Mansfield, TX is seeking an Operations Director to lead a restaurant team and drive restaurant performance. You will build culture, develop staff, and ensure exceptional guest experiences.

You will manage operations with a focus on safety, cost control, and high-volume service, while mentoring multiple department managers and aligning with local franchise leadership. Flexible scheduling and strong benefits are offered.