Operations Director

SBM; Houston (TX); On-site; USD 125,000 - 140,000; Full time

Job summary

SBM Management Services, LP in Houston, TX is seeking an Operations Director to lead policy implementation, drive profitability, and expand business with strategic accounts, ensuring client satisfaction and service excellence.

The role requires a bachelor’s degree in business or a related field, 5–10 years of experience, and may require a valid driver’s license. Travel to client sites is required; salary is $125,000–$140,000 per year, full-time.

Qualifications

• Bachelor’s degree in business, communications, or a related field from a four-year college or university with 5-10 years of experience.
• May be required to have a valid driver’s license.
• Supervisory responsibilities including interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees.

Responsibilities

• Manage costs and revenue to meet top and bottom-line financial goals; expand business within strategic accounts and negotiate increases with customers.
• Direct operations through subordinate managers to meet contractual responsibilities and profitability and exceed client expectations.
• Maintain a safe work environment with safety, recognition, and training programs.
• Ensure compliance with local, state, and federal regulations (FLSA, OSHA, ADA).
• Budget compliance for identified Accounts and regional operations.
• Manage and retain a qualified staff with clear goals and compensation structures; provide leadership to Regional Operations Directors.
• Provide managerial authority over Regional Operations Directors and participate in strategic goal development.
• Travel to various work locations and customer sites as required.

Education

Bachelor’s degree in business, communications, or a related field, from a four-year college or university

5-10 years of experience

Valid driver’s license

Job description

Operations Director# Careers## Operations DirectorApply: Houston, TX: Full time: Posted Yesterday: JR108905# **Title:**Operations Director# **Job Description:****NOW HIRING: Operations Director****Compensation: $125,000-$140,000 per year** **Job Overview**The Operations Director will be responsible for directing and implementing company policy to ensure compliance with contract responsibilities. **Roles & Responsibilities*** Manage costs and revenue to meet company top and bottom-line financial goals including:* Expanding business within Strategic Accounts / Clients, negotiating increases with Customers, reduction of operating costs, and or changes in schedules or processes* Directing operations necessary, both directly and through subordinate managers, to carry out contractual responsibilities and profitability that meet both the Customer’s contractual expectations but to exceed their service expectations resulting in the creation of complete Customer satisfaction.* Maintain a safe work environment for self and employees by implementing comprehensive safety, recognition, and training programs* Ensure compliance with local, state, and federal regulations, such as FLSA, OSHA, ADA, etc.* Division - Budget compliance for identified Accounts* Manage and retain a qualified (individually or through subordinate) staff that is reasonably satisfied with position and compensation, understands, and is trained for their position and has a clear line of sight to the goals and expectations of the company and recognized the impact their contributions to the Company* Provide managerial authority over Regional Operations Director(s)* Participate in the development and implementation of company goals and strategic vision* The ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.* Travel is required for this position **Qualification**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.**Education and/ or Experience**Bachelor’s degree in business, communications, or a related field from a four-year college or university with 5-10 years of experience; or equivalent combination of education and experience.**Certificates, Licenses, Registrations**May be required to have a valid driver’s license. **Supervisory Responsibilities**Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements. **Physical Demands & Work Environment**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.# **Benefits:**SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:www.sbmmanagement.com/careers Careers – SBM***SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.***### About SBMAt SBM, we deliver soft services facilities management through innovative technology, exceptional quality, and empowered associates on a global scale. Our approach is centered on providing scalable, predictable, and repeatable results across space types. With our experience in state-of-the-art facilities and continuously evolving processes, we ensure that our clients experience unmatched service excellence to support our clients’ most ambitious missions.