Operations Director

SBM Management; Houston (TX); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

SBM Management Services, LP is seeking an Operations Director in Houston, TX to lead contract compliance, profitability, and customer satisfaction across strategic accounts. The role requires directing multi-site operations, managing costs, and upholding safety and regulatory standards.

The ideal candidate will have a bachelor’s degree in business or related field and 5–10 years of experience, plus a valid driver’s license.

Qualifications

• Bachelor’s degree in business, communications, or a related field; 5–10 years of experience or equivalent combination.
• Valid driver’s license may be required.

Responsibilities

• Expand business within Strategic Accounts / Clients and negotiate increases with Customers.
• Direct operations to meet contract responsibilities and profitability while exceeding service expectations.
• Maintain a safe work environment with safety programs and training.
• Ensure compliance with local, state, and federal regulations (FLSA, OSHA, ADA).
• Manage and retain a qualified staff with clear goals and compensation insights.
• Provide managerial authority over Regional Operations Directors as needed.
• Travel to various work locations and customer sites as required.

Education

Bachelor’s degree in business, communications, or a related field

Job description

Title:Operations DirectorJob Description:NOW HIRING: Operations DirectorCompensation: $125,000-$140,000 per yearJob OverviewThe Operations Director will be responsible for directing and implementing company policy to ensure compliance with contract responsibilities.Roles & ResponsibilitiesManage costs and revenue to meet company top and bottom-line financial goals including:Expanding business within Strategic Accounts / Clients, negotiating increases with Customers, reduction of operating costs, and or changes in schedules or processesDirecting operations necessary, both directly and through subordinate managers, to carry out contractual responsibilities and profitability that meet both the Customer’s contractual expectations but to exceed their service expectations resulting in the creation of complete Customer satisfaction.Maintain a safe work environment for self and employees by implementing comprehensive safety, recognition, and training programsEnsure compliance with local, state, and federal regulations, such as FLSA, OSHA, ADA, etc.Division - Budget compliance for identified AccountsManage and retain a qualified (individually or through subordinate) staff that is reasonably satisfied with position and compensation, understands, and is trained for their position and has a clear line of sight to the goals and expectations of the company and recognized the impact their contributions to the CompanyProvide managerial authority over Regional Operations Director(s)Participate in the development and implementation of company goals and strategic visionThe ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.Travel is required for this positionQualificationTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Education and/ or ExperienceBachelor’s degree in business, communications, or a related field from a four-year college or university with 5-10 years of experience; or equivalent combination of education and experience.Certificates, Licenses, RegistrationsMay be required to have a valid driver’s license.Supervisory ResponsibilitiesCarries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.Physical Demands & Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.Benefits:SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:www.sbmmanagement.com/careers Careers – SBMSBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.