Operations Director

Pacific West Site Services, Inc.; Houston (TX); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

Benefits package

Job summary

SBM Management Services, LP is seeking an Operations Director in the Houston area to direct policy, ensure contract compliance, and drive profitability across strategic accounts. The role requires leadership of Operations through subordinate managers and a strong focus on safety, training, and regulatory adherence.

The ideal candidate will have a Bachelor's degree and 5–10 years of related experience, with travel to client sites expected.

Qualifications

• Bachelor's degree in business, communications, or related field
• 5–10 years of experience in related roles

Responsibilities

• Direct company policy implementation to ensure contract compliance and profitability.
• Manage costs and revenue to meet financial goals across strategic accounts.
• Direct operations through subordinate managers to fulfill contractual responsibilities and exceed customer expectations.
• Maintain a safe work environment with comprehensive safety, recognition, and training programs.
• Ensure compliance with local, state, and federal regulations (FLSA, OSHA, ADA).
• Oversee budget compliance for identified accounts and staff performance.
• Provide managerial authority over Regional Operations Directors.
• Contribute to the development and implementation of company goals and strategic vision.
• Travel to various work locations and customer sites as required.

Skills

Financial management

Operations leadership

Regulatory compliance

Safety programs

Staff development

Education

Bachelor's degree in business, communications, or related field

Job description

Title: Operations Director Job Description:

NOW HIRING: Operations Director Compensation: $125,000-$140,000 per year

Job Overview

The Operations Director will be responsible for directing and implementing company policy to ensure compliance with contract responsibilities.

Roles & Responsibilities

• Manage costs and revenue to meet company top and bottom-line financial goals including: Expanding business within Strategic Accounts / Clients, negotiating increases with Customers, reduction of operating costs, and or changes in schedules or processes
• Directing operations necessary, both directly and through subordinate managers, to carry out contractual responsibilities and profitability that meet both the Customer's contractual expectations but to exceed their service expectations resulting in the creation of complete Customer satisfaction.
• Maintain a safe work environment for self and employees by implementing comprehensive safety, recognition, and training programs
• Ensure compliance with local, state, and federal regulations, such as FLSA, OSHA, ADA, etc.
• Division - Budget compliance for identified Accounts
• Manage and retain a qualified (individually or through subordinate) staff that is reasonably satisfied with position and compensation, understands, and is trained for their position and has a clear line of sight to the goals and expectations of the company and recognized the impact their contributions to the Company
• Provide managerial authority over Regional Operations Director(s)
• Participate in the development and implementation of company goals and strategic vision
• The ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.
• Travel is required for this position

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/ or Experience

Bachelor's degree in business, communications, or a related field from a four-year college or university with 5-10 years of experience; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

May be required to have a valid driver's license.

Supervisory Responsibilities

Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

Benefits

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

Equal Opportunity

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.