Operations Director

Workstream; Columbia (SC); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Closed Sundays

College Scholarship Opportunities

Referral Program

Job summary

A leading restaurant chain is seeking an Operations Director in Columbia, SC. This role involves leading a team of over 100 members and ensuring an exceptional customer experience. Candidates should have prior leadership experience and a college degree or equivalent. The position offers a competitive salary between $55,000 and $70,000, along with benefits such as health insurance and leadership development opportunities. The successful applicant will work 40-50 hours per week, including Saturdays.

Qualifications

• Previous Leadership/Management Experience is Required.
• Individuals with a Growth Mindset who want to continually Develop/Improve Themselves and Those Around Them.
• Demonstrate a High Level of Professionalism.

Responsibilities

• Work alongside the Operator to set clear direction for team members.
• Build systems and processes for excellent customer experience.
• Help develop leaders in the restaurant.

Skills

Leadership

Customer Service

Self-Starter

Attention to Detail

Education

College Degree or Equivalent

Job description

At Chick-fil-A Forest Drive, our mission is to inspire trust in our guests through excellence and care, and to develop team members that positively impact the world. Whether you have goals of becoming a Chick-fil-A Operator or are simply looking for the next step in your leadership journey, we want to invest in YOU and YOUR FUTURE while serving great food and making a positive impact in our community. We are looking for proactive leaders who are dedicated to excellence and who have proven experience growing people and improving systems.

As an Operations Director, you'll work alongside the Operator and the rest of Director Team to set and communicate clear direction for 100+ team members, build systems and processes to ensure an excellent customer experience, and help develop leaders in the restaurant. Directors are expected to work 40-50 hours each week, including most Saturdays and open/close at least once weekly.

Below are just a few of the qualifications we’ll be looking for in successful Director applicants...

• Previous Leadership/Management Experience is Required
• College Degree or the Equivalent in Relevant Professional Experience
• Individuals with a Growth Mindset who want to continually Develop/Improve Themselves and Those Around Them
• Initiative and Self-Starter
• Demonstrate a High Level of Professionalism, Excellent Character, and Strong Customer Service Skills
• Commitment to Excellence, Attention to Detail, and Excellent Follow-Through

Previous restaurant experience is not necessary. Once you are fully trained, you'll have an opportunity to work alongside our high performance leadership team and "own" a specific area of the business.

If you meet these qualifications and are looking to continue your career in the restaurant industry or would like to transition your career into the restaurant industry, then apply today!

Besides being a part of one of the world's most recognizable and respected brands; below you’ll find some of the great benefits of working at Chick-fil-A Forest Drive.

• Competitive Pay - $55,000-$70,000 in Salary Range -Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Great Benefits - Full-time employees have access to health insurance with a portion paid for by Chick-fil-A Forest Drive and all Team Members have access to retirement benefits.
• Continued Leadership Development Opportunities - Come grow with us and we'll help prepare you for whatever is next, whether that's with Chick-fil-A Forest Drive or not.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to rest. Sundays off...every week!
• Referral Program - from $75 to $150 per Team Member referred; No Limit
• College Scholarship Opportunities - from $2,500 to $25,000 annually
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business owner, who invests time in his team members by ensuring that they gain the skills needed to advance through leadership in the restaurant or elsewhere.
• It's a Great Place to Work - The Operator considers his team members to be more than just employees, they are a highly valued part of his business and family.

Additional Qualifications

• Must be eligible to work in the United States, 16 years old at time of hire and have a reliable source of transportation.
• Ability to handle all equipment, navigate shelving both high and low and mobility are required during shifts.
• Reading, writing, and basic math and verbal communication skills required as well as working well under pressure.

EMPLOYMENT PROMISE: At Chick-fil-A Forest Drive, you will have a meaningful work experience where you are cared for and that will offer you opportunities to grow, both personally and professionally.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.