Operations & Data Specialist (EMR & Reporting)

Optimal Care; Grand Rapids (MI); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Mileage Reimbursement

PTO: 3+ weeks for FT

Medical, Dental, Vision Insurance

HSA/FSA options

401(k) with Employer Match

Life Insurance

Short Term Disability

Pet Insurance

Job summary

Optimal Care is seeking an Operations Specialist to support back-office operations, data reporting, and EMR workflows in Grand Rapids, MI. The role emphasizes working with dashboards, reports, and multiple software tools in a HIPAA-compliant environment.

The position requires strong communication, multitasking, and data-entry skills, with optional involvement in new software implementations and patient data entry processes. Office hours are standard, with full-time employment opportunities.

Qualifications

• Must have a high school diploma or GED.
• Strong verbal and written communication skills.
• Ability to multi-task effectively.
• Discreet with HIPAA and confidentiality.
• Strong problem-solving, organizational skills and attention to detail.
• Proficient in Microsoft Office Suite.
• Comfortable using digital hardware and software.

Responsibilities

• Accountable for processing report requests, analyzing data, and supporting operational processes.
• Adheres to procedures for daily office activities including accessing workflow, reports, and dashboards.
• Create, maintain, and analyze data to monitor operations and support management with reports.
• Participate in implementing new software and devices, if applicable.
• Support the Integration team and assist in patient data entry into EMR software, if applicable.
• Prepare, compile, and sort documents for data entry.
• Transcribe information into word processors, spreadsheets, and databases.
• Respond to information requests and access relevant files.
• Maintain accurate and organized filing systems.
• Provide back-up clerical support and routine office duties.

Skills

Communication

Multi-tasking

HIPAA & confidentiality

Problem solving

Microsoft Office

Digital literacy

Education

High school diploma or GED

Associates degree preferred

Job description

Optimal Care is seeking an Operations Specialist to support back-office operations, data reporting, and EMR workflows in Grand Rapids, MI. The role emphasizes working with dashboards, reports, and multiple software tools in a HIPAA-compliant environment.

The position requires strong communication, multitasking, and data-entry skills, with optional involvement in new software implementations and patient data entry processes. Office hours are standard, with full-time employment opportunities.