Healthcare Operations Specialist

AdaptHealth, LLC; Michigan; On-site; USD 55,000 - 75,000; Full time

Job summary

AdaptHealth, LLC in Michigan is seeking an Operations Specialist to support patient care and drive operational excellence. You will help improve workflows, verify insurance, and manage order accuracy while navigating EMR systems to entry and track data.

The role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced environment. A high school diploma and a valid driver's license are required, with healthcare experience a plus.

Qualifications

• High School Diploma or equivalent required.
• Associate’s degree in Healthcare Administration or Business Administration or equivalent work experience preferred.
• Valid and unrestricted driver’s license.
• 1 year of relatable work experience required.
• Experience in healthcare, insurance, billing, claims, or call centers is a plus.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Deliver, set up, and educate patients on home medical equipment as needed.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Safely operate company vehicles for equipment delivery.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Multi-tasking

Attention to detail

Analytical thinking

Problem solving

Independent work

Education

High School Diploma

Associate’s degree in Healthcare Administration or Business Administration

Tools

Microsoft Office

EMR systems

Healthcare systems

Job description

AdaptHealth, LLC in Michigan is seeking an Operations Specialist to support patient care and drive operational excellence. You will help improve workflows, verify insurance, and manage order accuracy while navigating EMR systems to entry and track data.

The role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced environment. A high school diploma and a valid driver's license are required, with healthcare experience a plus.