Operations & Customer Service Coordinator

Servicemaster Rrh; Village of Valley Stream (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Job summary

ServiceMaster by GBS in Valley Stream, NY is seeking a reliable administrative professional to join our office team and help manage customer inquiries, scheduling, and billing processes. This full-time position offers a structured Monday–Friday workweek, opportunities for advancement, and training.

QuickBooks experience is a strong plus, and a proven ability to learn new software is essential for success. You will interact with customers, field staff, and management, ensuring accurate data

Qualifications

• Previous office, customer service, administrative, or business experience preferred.
• Strong computer and technology skills.
• Excellent communication and customer service skills.
• Strong organization and attention to detail.
• Ability to learn new software and processes quickly.
• Strong work ethic, integrity, and follow-through.
• Ability to commute to our Valley Stream location.

Responsibilities

• Answer phones, emails, and customer inquiries.
• Provide professional and helpful customer service.
• Help coordinate jobs, crews, appointments, and schedules.
• Enter and maintain information in company software.
• Learn and work with multiple programs and systems.
• Assist with QuickBooks and other office/accounting tasks.
• Communicate with customers, field employees, insurance representatives, and management.
• Follow up on outstanding items and make sure nothing falls through the cracks.
• Help keep daily office operations organized.
• Take ownership of responsibilities and see them through to completion.

Skills

Customer service

Administrative support

Tech savvy

Organizational skills

Communication skills

Fast learner

Attention to detail

Tools

QuickBooks

Job description

ServiceMaster by GBS in Valley Stream, NY is seeking a reliable administrative professional to join our office team and help manage customer inquiries, scheduling, and billing processes. This full-time position offers a structured Monday–Friday workweek, opportunities for advancement, and training.

QuickBooks experience is a strong plus, and a proven ability to learn new software is essential for success. You will interact with customers, field staff, and management, ensuring accurate data