Operations & Customer Service Associate — Growth & Impact

CarMax; Hartford (CT); On-site; USD 23,419 - 38,572; Full time

Benefits offered by this job

Paid time off

Holiday pay

Equal opportunity employer

Job summary

CarMax Hartford is seeking a Business Operations Associate to support store operations, process sales paperwork, and ensure accurate deal documentation. You will handle cash transactions, audits, and multi-department support in a fast-paced retail environment.

Qualified candidates provide strong data-entry and Microsoft Office skills, excellent communication, and the ability to lift up to 20 lbs. This full-time, on-site role offers a stable hourly wage and benefits.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to company policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them through paperwork.
• Process and audit paperwork for retail and wholesale sales, including contracts and DMV docs.
• Manage auction and appraisal transactions with accurate titles, payoffs, and funding docs.
• Handle cash management tasks, including deposits and security protocol maintenance.
• Train and mentor new associates and support store operations across departments.
• Perform clerical duties like filing, data entry, and reconciliation of missing info.
• Follow EH&S requirements and maintain a clean, orderly work area.

Skills

Data entry

Microsoft Office

Communication

Attention to detail

Confidentiality

Flexibility

Physical stamina

Tools

Office equipment

Job description

CarMax Hartford is seeking a Business Operations Associate to support store operations, process sales paperwork, and ensure accurate deal documentation. You will handle cash transactions, audits, and multi-department support in a fast-paced retail environment.

Qualified candidates provide strong data-entry and Microsoft Office skills, excellent communication, and the ability to lift up to 20 lbs. This full-time, on-site role offers a stable hourly wage and benefits.