Operations & Customer Experience Associate — Flexible Hours

SIXT; Saint Paul (MN); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Healthcare coverage

PTO & holidays

Employee assistance

Employee rental rates

Uniform & dry cleaning

Job summary

SIXT in Saint Paul, MN is seeking an Operational Support Associate to drive smooth rental experiences by guiding customers through vehicle options, coordinating fleet readiness, and supporting sales performance.

This role offers flexible hours, bonus opportunities, and room for career growth, with a pay rate of $21.50 per hour. Join a team focused on service excellence and efficient operations.

Qualifications

• Experience in sales and customer service to drive up sales opportunities.
• Strong organizational, scheduling, and documentation skills.
• Ability to work flexible shifts including evenings, weekends, and holidays.
• Authorized to work in the U.S. with a valid driver’s license.

Responsibilities

• Deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities.
• Support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards.
• Oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal.
• Ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation.
• Maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning.

Skills

Sales & Communication

Customer Service

Organizational Skills

Team Collaboration

Flexibility

Licensing Eligibility

Job description

SIXT in Saint Paul, MN is seeking an Operational Support Associate to drive smooth rental experiences by guiding customers through vehicle options, coordinating fleet readiness, and supporting sales performance.

This role offers flexible hours, bonus opportunities, and room for career growth, with a pay rate of $21.50 per hour. Join a team focused on service excellence and efficient operations.