Fleet & Customer Experience Specialist

SIXT; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Healthcare coverage

Paid Time Off & Holidays

Employee Assistance Program

Exclusive Employee Rentals

Uniform & weekly dry cleaning

Job summary

SIXT is seeking an Operational Support Associate in San Antonio to support rental operations and provide exceptional customer service. You will help customers select vehicles, add-ons, and protection options while driving sales and ensuring smooth processes.

You will manage fleet readiness, track inventory, coordinate with service partners, and keep vehicles clean and properly staged for rentals. This role offers room for growth and a bonus opportunities aligned with performance.

Qualifications

• Face-to-face customer service experience and a drive to deliver exceptional rental experiences.
• Authorized to work in the U.S. and at least 18 years old with a valid driver's license and clean record.
• Willing to work evenings, weekends, and holidays; adaptable to shift changes.

Responsibilities

• Guide customers through vehicle options, protection packages, and add-ons to maximize sales.
• Support customers throughout the rental journey and collect feedback to maintain high service standards.
• Oversee fleet operations including vehicle readiness, inventory management, and coordination with service partners.

Skills

Sales & Communication

Customer Service

Organizational

Team Collaboration

Flexibility

Licensing & Eligibility

Job description

SIXT is seeking an Operational Support Associate in San Antonio to support rental operations and provide exceptional customer service. You will help customers select vehicles, add-ons, and protection options while driving sales and ensuring smooth processes.

You will manage fleet readiness, track inventory, coordinate with service partners, and keep vehicles clean and properly staged for rentals. This role offers room for growth and a bonus opportunities aligned with performance.