Operations & Customer Experience Specialist

CarMax Business Services; Locust Grove (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services is seeking a Business Operations Associate in Locust Grove, GA. This role ensures smooth store operations through customer service, handling of cash management, and accurate documentation processes.

The ideal candidate possesses strong organizational skills, attention to detail, and the ability to operate in a fast-paced team environment. Benefits include flexible scheduling and the opportunity to contribute to a leading used car retailer.

Qualifications

• Ability to read, interpret, and record data accurately.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers and answering questions.
• Process and audit paperwork for retail and wholesale sales.
• Manage auction and appraisal transactions, ensuring accurate titles and documentation.
• Handle cash management tasks, including receiving payments and preparing deposits.
• Train and mentor new associates and support store operations.
• Perform clerical duties such as filing and data entry.

Skills

Customer service

Attention to detail

Organizational skills

Multitasking

Effective communication

Proficiency in Microsoft Office

Job description

CarMax Business Services is seeking a Business Operations Associate in Locust Grove, GA. This role ensures smooth store operations through customer service, handling of cash management, and accurate documentation processes.

The ideal candidate possesses strong organizational skills, attention to detail, and the ability to operate in a fast-paced team environment. Benefits include flexible scheduling and the opportunity to contribute to a leading used car retailer.