Operations & Customer Experience Lead

Meijer; Van Buren Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Paid parental leave

Education assistance

Team member discount

Development programs

Job summary

Meijer, Inc. is seeking a team-oriented associate to enhance the shopping experience and support daily store operations. You will engage customers, assist with checkout, and help coach teammates to meet service and sales goals.

As part of a family-owned company, you’ll work in an environment that values diversity and inclusion, with opportunities for development and advancement within the Meijer network.

Qualifications

• Customer service experience preferred
• Excellent verbal and written communication
• Ability to influence others and build rapport
• Team mentorship and coaching abilities
• Flexibility and ability to handle busy conditions

Responsibilities

• Engage customers to provide a top-notch shopping experience, including checkout.
• Assign daily tasks and communicate with team members.
• Mentor and coach teammates to exceed customer service and sales goals.
• Assist in department scheduling to improve customer service and store profitability.
• Ensure product freshness through rotation and dating compliance, and operate cash registers as needed.

Job description

Meijer, Inc. is seeking a team-oriented associate to enhance the shopping experience and support daily store operations. You will engage customers, assist with checkout, and help coach teammates to meet service and sales goals.

As part of a family-owned company, you’ll work in an environment that values diversity and inclusion, with opportunities for development and advancement within the Meijer network.