Operations Coordinator: Versatile Support & Growth

SERVPRO of Vacaville / Dixon; Bear (DE); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Profit sharing

Training & development

401(k)

401(k) matching

Competitive salary

Job summary

SERVPRO of Bear, New Castle, and Upper Darby is seeking an experienced, highly organized Operations Coordinator to join our team. This role provides administrative and operational support across multiple departments and reports to the leadership team, helping keep the business organized, customers served, and teams supported.

You’ll handle scheduling, dispatch, project coordination, reporting, and documentation, while collaborating on special initiatives.

Qualifications

• Three or more years of experience in administrative support, office management, executive assistance, operations coordination, or a similar role preferred.
• Excellent organizational and time-management skills.
• Strong communication and customer service abilities.
• Advanced Microsoft Office skills, including Outlook, Word, and Excel.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Professional judgment and the ability to work independently.
• A positive, team-first attitude.

Responsibilities

• Provide administrative support to company leadership.
• Assist with dispatch and scheduling coordination.
• Support the Accounts Receivable and Billing departments.
• Assist with Job File administration and project documentation.
• Prepare reports, spreadsheets, correspondence, and other business documents.
• Coordinate meetings, calendars, and special projects.
• Answer and direct incoming customer calls professionally.
• Maintain accurate information within company software systems.
• Communicate with customers, vendors, insurance representatives, and teammates.
• Help improve office procedures and administrative processes.
• Assist with recruiting, onboarding, and employee training coordination.
• Support multiple departments based on business needs.
• Perform a variety of administrative, operational, and project coordination responsibilities that contribute to the success of the organization.
• Step in to assist teammates whenever needed and help create an exceptional customer experience.

Skills

Organization

Time management

Communication

Microsoft Office

Tools

Outlook

Word

Excel

Job description

SERVPRO of Bear, New Castle, and Upper Darby is seeking an experienced, highly organized Operations Coordinator to join our team. This role provides administrative and operational support across multiple departments and reports to the leadership team, helping keep the business organized, customers served, and teams supported.

You’ll handle scheduling, dispatch, project coordination, reporting, and documentation, while collaborating on special initiatives.