Operations Coordinator — Drive Efficiency & Growth

iicrc-careers; Bear (DE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Profit sharing

Training & development

401(k)

401(k) matching

Competitive salary

Health Insurance guidance

Job summary

SERVPRO of Bear, New Castle, and Upper Darby is seeking an experienced Operations Coordinator to join our team. You will provide administrative and operational support across multiple departments, coordinating projects, solving problems, and helping ensure our office and operations run efficiently.

This role involves scheduling, dispatch, reporting, and collaborating with leadership to drive strategic initiatives, while maintaining a high standard of customer service and organization in a

Qualifications

• Three or more years of experience in administrative support, office management, executive assistance, operations coordination, or a similar role preferred.
• Excellent organizational and time-management skills.
• Strong communication and customer service abilities.
• Advanced Microsoft Office skills, including Outlook, Word, and Excel.

Responsibilities

• Provide administrative support to company leadership and multiple departments.
• Assist with dispatch, scheduling coordination, and project coordination.
• Support Accounts Receivable/Billing and job file administration.
• Prepare reports, spreadsheets, and business documents; coordinate meetings and calendars.
• Answer and direct incoming customer calls professionally and maintain client communications.

Skills

Organizational skills

Time-management

Communication

Microsoft Office

Multi-tasking

Customer service

Independence

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

SERVPRO of Bear, New Castle, and Upper Darby is seeking an experienced Operations Coordinator to join our team. You will provide administrative and operational support across multiple departments, coordinating projects, solving problems, and helping ensure our office and operations run efficiently.

This role involves scheduling, dispatch, reporting, and collaborating with leadership to drive strategic initiatives, while maintaining a high standard of customer service and organization in a