Hauling Operations Manager

Rumpke of Ohio, Inc.

Columbus (IN)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental

Vision

401(k) matching

Life insurance

Paid vacation

Job summary

Rumpke Waste and Recycling is seeking an Operations Manager to oversee day-to-day waste and recycling collection operations at an assigned site. You’ll lead front-line supervisors, drivers, and helpers to drive safety, service, cost, and engagement.

Reporting to the District Manager, you will ensure route performance, fleet readiness, labor management, and regulatory compliance while building strong teams and promoting continuous improvement.

Qualifications

Must have strong financial acumen and budget awareness.
Proven leadership of safety and regulatory compliance programs.
Experience managing multiple routes and dispatch teams.
Ability to coach and develop frontline supervisors and drivers.

Responsibilities

Monitor safety, customer service, cost, productivity, and overtime metrics.
Ensure compliance with safety, DOT, and environmental standards.
Analyze route performance and implement corrective actions.
Drive improvements through coaching and standardized processes.
Collaborate with local agencies to ensure regulatory compliance.
Lead investigations for incidents and report with safety and HR.
Develop and mentor front-line supervisors, drivers, and staff.
Coordinate with Maintenance, Dispatch, and Customer Service.
Manage P&L and control operational expenses.

Skills

P&L understanding

Operational metrics

Route optimization

Safety & compliance leadership

People management

Cross-functional collaboration

Education

High School Diploma

GED

Bachelors in relevant field

Job description

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

The Operations Manager oversees the day-to-day waste and recycling collection operations within an assigned site or division, ensuring safe, efficient, and compliant execution of all routes and services. Reporting to the District Manager, this role provides direct leadership to front-line supervisors, drivers, and helpers while driving performance in safety, service, cost, and employee engagement.

The Operations Manager is responsible for meeting operational targets, maintaining fleet readiness, managing labor and overtime, and ensuring compliance with company policies, DOT/FMCSA regulations, and environmental standards. This position plays a critical role in building strong teams, developing employees, and promoting a culture of accountability and continuous improvement.

Responsibilities of Position:

Monitor performance metrics, including safety, customer service, cost, productivity, and overtime
Ensure compliance with safety, DOT, and environmental regulations
Analyze route performance metrics (cost per route, overtime, service failures, safety trends) and implement corrective actions
Drive operational improvements through coaching, process consistency, and technology (e.g., onboard computers, route optimization)
Interact with local, city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, and ensure regulatory compliance standards
Conduct investigations for accidents, incidents, and property damage claims, completing accurate and detailed reports in partnership with safety and human resources
Lead, coach, and develop front-line supervisors, drivers, and support staff to achieve district goals
Collaborate with Maintenance, Dispatch, and Customer Service to ensure service reliability
Manage P&L performance for assigned operations and control operational expenses
Support labor relations, investigations, and corrective actions

Supervisory Responsibility:

This position will manage 1-5 employees
This position will oversee and direct other managers

Skills & Abilities Needed for Position:

Solid understanding of P&L, operational metrics, and route optimization
Experience leading safety and compliance programs
Strong people-management and coaching skills
Ability to manage multiple priorities and collaborate cross-functionally (Maintenance, Dispatch, Customer Service)

Experience & Knowledge Needed for Position:

5-8 years in waste management, logistics, or transportation
3+ years of progressive leadership experience managing Route Managers or equivalent
Knowledge of safety regulations and requirements (DOT, OSHA)

Physical Requirements in a Regular Workday:

Frequently lifting/carrying/pushing/pulling a max of 20 lbs
Occasionally lifting/carrying/pushing/pulling a max of 50 lbs
Rarely lifting/carrying/pushing/pulling a max of 75 lbs
Continuously working outside in changing temperatures, wet/humid conditions
Continuously working in areas of dust, odors, mist, gases, and other airborne matter
Frequently stooping/kneeling/crouching/crawling
Occasionally climbing and/or balancing
Continuously sitting/standing/walking

Additional Working Conditions/Aspects:

Must be at least 19 years of age
No more than 3 moving violations within the last 2 years
Must not have any DUI's or OVI's within the last 5 years or 2 in the last 10 years
Possible exposure to high traffic conditions and/or tight driving areas
Exposure to residential and commercial waste
Ability to travel between offices, as required
Ability to work flexible hours; expected to work nights and weekends as needed
Ability to work overtime, weekends, and/or holidays
Must be available for 24-hour emergency calls
Legally eligible to work in the United States
Valid driver's license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Qualifications

Education