Operations Coordinator: Project Delivery & Billing Support

Acosta Sales & Marketing; Rogers, Northern (AR, KY); Hybrid; USD 23,000 - 29,000; Full time

Job summary

Acosta is seeking an Operations Coordinator in Rogers, AR to support the Client Operations/Engagement Manager from initial build through closeout. You will load projects, monitor field execution, prepare status reports, and assist with on-time invoicing while collaborating across internal teams.

The role requires strong communication and interpersonal skills, the ability to manage multiple priorities under tight deadlines, and a proactive approach to ensure quality outcomes in a fast-paced

Qualifications

• Associate or bachelor’s degree in business, operations, or a related field— or equivalent hands-on administrative or operational experience
• Communication skills (written and verbal) with the ability to communicate clearly and effectively with internal teams and management
• Interpersonal skills: ability to build and maintain productive working relationships across teams
• Ability to manage multiple priorities under tight deadlines in a fast-paced environment

Responsibilities

• Compile and validate store, target, and product lists to support accurate project scope and execution
• Obtain and document project billing codes and fulfillment identification numbers; confirm charge structure and client requirements
• Create and publish project documentation (instructions, timelines, deliverables) and coordinate training/briefings for Field Support teams
• Partner with Quality Assurance to define standards, validate readiness, and ensure quality execution outcomes. Pre-Work Setup:
• Load projects into 360 according to established rules, timelines, and client requirements; confirm fields, locations, and scope are accurate prior to release
• Monitor field execution, troubleshoot issues, and take appropriate action to ensure high-quality work is completed on time
• Communicate clearly (verbal and written) with field associates and internal stakeholders to resolve questions and align on expectations
• Pull and analyze project reports from internal systems; summarize status, risks, and trends for internal review
• Other duties may be assigned as needed to meet business requirements

Skills

Communication skills

Interpersonal skills

Prioritization

Multitasking

Education

Associate or bachelor’s degree in business/operations

Job description

Acosta is seeking an Operations Coordinator in Rogers, AR to support the Client Operations/Engagement Manager from initial build through closeout. You will load projects, monitor field execution, prepare status reports, and assist with on-time invoicing while collaborating across internal teams.

The role requires strong communication and interpersonal skills, the ability to manage multiple priorities under tight deadlines, and a proactive approach to ensure quality outcomes in a fast-paced