Client Programs Coordinator – Retail Execution

Acosta Group; Bentonville (AR); On-site; USD 23,000 - 29,000; Full time

Job summary

Acosta Group in Bentonville, AR, seeks a Client Account Coordinator to support day-to-day client programs and act as the main liaison among clients, internal teams, field operations, and retail partners. You will help ensure timely, accurate updates and identify opportunities to improve execution and reporting.

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced retail services environment.

Qualifications

• High school diploma or equivalent.
• Two or more years of retail, merchandising, consumer packaged goods, client support, or related program execution experience preferred.
• At least one year of project coordination or project management experience preferred.
• Prior field sales, field operations, training, or structured retail program experience is a plus.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, reports, and stakeholder needs.
• Excellent written and verbal communication skills with the ability to share clear updates across clients, managers, field teams, and internal partners.

Responsibilities

• Serve as a primary day-to-day contact for assigned client programs, helping ensure program needs, priorities, and expectations are clearly understood and supported.
• Partner with clients and internal teams to identify best practices, creative support ideas, reporting needs, execution opportunities, and process improvements.
• Collaborate with cross-functional partners, including senior management, field operations, customer service, training, sales, retail, and reporting teams, to support account objectives.
• Create and communicate program instructions, reports, updates, and data analysis to support strong in-store execution and timely decision-making.
• Monitor program performance, issue tracking, merchandising activity, sales results, compliance reporting, training updates, and competitive insights.
• Track sales trends, identify opportunities, run recurring reports, and prepare professional updates for internal stakeholders and client contacts.
• Visit stores with or without client partners as needed to assess program needs, support planning, and strengthen execution.
• Coordinate resources and priorities to help accomplish program goals and client deliverables.

Skills

Retail experience

Merchandising

Client support

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Reporting platforms

Job description

Acosta Group in Bentonville, AR, seeks a Client Account Coordinator to support day-to-day client programs and act as the main liaison among clients, internal teams, field operations, and retail partners. You will help ensure timely, accurate updates and identify opportunities to improve execution and reporting.

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced retail services environment.