Operations Coordinator: Process & Efficiency Leader

Socket.dev; Cleveland (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Coalition is seeking an Operations Coordinator to assist with organizational projects, strategic planning, and general office operations, reporting to the VP of Operations. You will help ensure smooth daily operations and support cross-departmental initiatives across the organization.

The role emphasizes budgeting, process improvement, and collaborative problem-solving with leaders across departments to meet company goals and maintain high standards of efficiency.

Qualifications

• Bachelor’s degree preferred.
• Significant experience as an operations coordinator, sales, or similar role.
• Experience in the customer service field is a preferred.
• Strong computer skills, including email and Microsoft Office
• Highly organized with an aptitude for problem-solving
• Able to prioritize tasks and work independently.

Responsibilities

• Oversee daily functions of the Operations department.
• Schedule and coordinate vendors while fostering relationships, as needed.
• Remain on budget by always seeking the best prices for supplies and services.
• Monitor supply stock and place orders as needed.
• Manage Operations files and projects.
• Facilitate cross-channel feedback from customers and employees to management and executive teams.
• Collaborate with team leaders, managers, and department heads to learn departmental needs and goals.
• Ensure that all activities conform to local, federal, industry and company standards.
• Observe, review, and analyze processes to identify inefficiencies and areas where improvements could be made.
• Identify and resolve any problems in the production process.
• Design and maintain clear operational guides to ensure consistency of operations.
• Deliver reports to department heads, management teams and boards of directors to provide insight into the overall efficiency of the organization.
• Collaborate with management and executives to set departmental and organization-wide goals.

Skills

Operations coordination

Customer service

Problem-solving

Time management

Multitasking

Independent work

Education

Bachelor’s degree

Tools

NetSuite

Microsoft Office

Job description

Coalition is seeking an Operations Coordinator to assist with organizational projects, strategic planning, and general office operations, reporting to the VP of Operations. You will help ensure smooth daily operations and support cross-departmental initiatives across the organization.

The role emphasizes budgeting, process improvement, and collaborative problem-solving with leaders across departments to meet company goals and maintain high standards of efficiency.