Operations Coordinator - Office Admin (Redmond, In-Person)

Luxury Bath Technologies; Bellevue (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Full Medical

401(k)

Job summary

This is a full-time, on-site role based in Redmond, WA, offering a competitive hourly wage and opportunities for growth as the company expands. You will interact with leadership and collaborate across departments to ensure smooth daily operations.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service or front office support.
• Strong written and verbal communication with a track record of excellent customer phone support.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• High attention to detail and strong organizational and time-management skills.
• Ability to manage multiple administrative priorities in a fast-paced environment.
• Preferred: experience in construction, remodeling, home improvement, or trade services.
• Preferred: experience handling high-volume paperwork and file management.
• Knowledge of QuickBooks.
• Quick learner and adaptable to new tools and processes.

Responsibilities

• Customer Service: Serve as the first point of contact, answering calls, responding to emails, and handling customer service requests with urgency and professionalism.
• Record Management: Process, organize, and maintain customer project files, subcontractor insurance documentation, and office records with accuracy.
• In-Office Support: Manage incoming and outgoing mail, order office supplies, maintain inventory, take meeting notes, and assist with general administrative projects.
• Miscellaneous Support: Provide reliable administrative support across multiple teams as needed.

Skills

Customer service

Communication

Organization

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

QuickBooks

Job description

This is a full-time, on-site role based in Redmond, WA, offering a competitive hourly wage and opportunities for growth as the company expands. You will interact with leadership and collaborate across departments to ensure smooth daily operations.