Office Administrator

Luxury Bath Technologies; Bellevue (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Full Medical

401(k)

Job summary

This is a full-time, on-site role based in Redmond, WA, offering a competitive hourly wage and opportunities for growth as the company expands. You will interact with leadership and collaborate across departments to ensure smooth daily operations.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service or front office support.
• Strong written and verbal communication with a track record of excellent customer phone support.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• High attention to detail and strong organizational and time-management skills.
• Ability to manage multiple administrative priorities in a fast-paced environment.
• Preferred: experience in construction, remodeling, home improvement, or trade services.
• Preferred: experience handling high-volume paperwork and file management.
• Knowledge of QuickBooks.
• Quick learner and adaptable to new tools and processes.

Responsibilities

• Customer Service: Serve as the first point of contact, answering calls, responding to emails, and handling customer service requests with urgency and professionalism.
• Record Management: Process, organize, and maintain customer project files, subcontractor insurance documentation, and office records with accuracy.
• In-Office Support: Manage incoming and outgoing mail, order office supplies, maintain inventory, take meeting notes, and assist with general administrative projects.
• Miscellaneous Support: Provide reliable administrative support across multiple teams as needed.

Skills

Customer service

Communication

Organization

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

QuickBooks

Job description

Office Admin

• Location: Redmond, WA (In-person)
• Pay: $25.00 - $30.00 per hour (DOE)
• Schedule: Monday - Friday, 8:00 AM - 5:00 PM
• Benefits: Full Medical and 401(k)

Important: Proficiency in Excel is required to apply for this position.

About Bath Center

Bath Center is a family-owned bathroom remodeling company serving homeowners throughout Washington and Oregon since 1995. As our company continues to grow, we are looking for an organized and detail-oriented Operations Coordinator to support our installation, sales, finance, and administrative teams.

This is an excellent opportunity for someone who enjoys keeping things organized, solving problems, and working closely with multiple departments in a fast-paced office environment.

Why Join Bath Center?

• Competitive pay ($25.00 - $30.00 per hour DOE)
• Stable full-time position with a consistent Monday-Friday schedule
• Full Medical and 401(k) benefits
• Opportunity for increased responsibility as the company grows
• Collaborative and supportive office environment working directly with leadership
• Play a key role in the daily operations of a growing company

What You’ll Do

• Customer Service: Serve as the first point of contact, answering incoming phone calls, responding to emails, and handling customer service requests with urgency and professionalism.
• Record Management: Process, organize, and maintain customer project files, subcontractor insurance documentation, and office records with accuracy.
• In-Office Support: Manage incoming and outgoing mail, order office supplies, maintain inventory, take meeting notes, and assist with general administrative projects.
• Miscellaneous Support: Provide reliable administrative support across multiple teams as needed.

Qualifications

Required:

• High school diploma or equivalent
• 1+ years of experience in customer service, front office support, intake, or administrative coordination
• Strong written and verbal communication skills with a track record of excellent customer phone support
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• High attention to detail and strong organizational and time-management skills
• Ability to manage multiple administrative priorities in a fast-paced environment

Preferred:

• Prior experience in construction, remodeling, home improvement, or trade services
• Experience handling high-volume paperwork, file management, and client inquiries
• Knowledge of QuickBooks
• Someone who considers themselves a quick learner and easily adapts to new tools and processes

Ideal Candidate

• Organized and dependable
• Professional and customer-focused
• Comfortable handling confidential information
• Strong problem-solving skills
• Able to work independently and as part of a team
• Adaptable when priorities change
• Positive attitude and willingness to help wherever needed

Work Environment

This position is based in our Redmond office and operates in a professional office environment using computers, phones, printers, and other standard office equipment.

Bath Center is committed to building a team of motivated professionals who take pride in their work and contribute to delivering an outstanding customer experience.