Operations Coordinator - Multifamily Residential

JLL; McLean (VA); On-site; USD 38,572 - 45,460; Full time

Job summary

JLL is seeking a Multifamily PM Operations Coordinator to provide project coordination, document control, compliance tracking, and administrative support for the Multifamily Property Management group. This onsite role supports timelines, budgets, and platform initiatives across properties.

Location options include Chicago, IL, Miami, FL, or McLean, VA with a Monday–Friday 9 am–6 pm schedule. The role emphasizes centralized document management, regulatory compliance, and executive support for

Qualifications

• Experience coordinating complex projects and workstreams.
• Ability to manage multiple documents and ensure version control.
• Familiarity with compliance requirements and regulatory updates.

Responsibilities

• Manage project infrastructure for property takeovers, budget cycles, and platform initiatives including timelines, deliverable tracking, stakeholder communication, and action-item follow-up.
• Establish and maintain centralized document management for all properties, including management agreements, budgets, contracts, permits, insurance certificates, and compliance documentation.
• Track and verify compliance requirements including life-safety drills, permit renewals, regulatory updates, and annual plan documentation; maintain compliance calendar and legislative monitoring.
• Provide executive support including meeting coordination, agenda preparation, materials distribution, minutes documentation, and travel arrangements for leadership and team members.

Skills

Project coordination

Documentation management

Compliance tracking

Executive support

Stakeholder communication

Tools

MS Office

SharePoint

Project management software

Job description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Purpose

The Multifamily PM Operations Coordinator will provide dedicated project coordination, document control, compliance tracking, systems, analytics, and administrative support for the Multifamily Property Management business line.

This position will be onsite in Chicago, IL, Miami, FL or McLean, VA.

Estimated total compensation for this position

$28.85 - $33.66 per hour

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Expected Schedule: Monday - Friday 9 am - 6 pm

Key Responsibilities

• Manage project infrastructure for property takeovers, budget cycles, and platform initiatives including timelines, deliverable tracking, stakeholder communication, and action-item follow-up
• Establish and maintain centralized document management for all properties, including management agreements, budgets, contracts, permits, insurance certificates, and compliance documentation.
• Track and verify compliance requirements including life-safety drills, permit renewals, regulatory updates, and annual plan documentation; maintain compliance calendar and legislative monitoring.
• Provide executive support including meeting coordination, agenda preparation, materials distribution, minutes documentation, and travel arrangements for leadership and team members.
• Serve