Operations Coordinator - Multifamily Residential

US AMR-Jones Lang LaSalle Americas, Inc.; Miami (FL); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

401(k) plan

Medical/Dental/Vision

Parental leave

Paid time off

Daily Pay

Job summary

Jones Lang LaSalle (JLL) is seeking an Operations Coordinator for Multifamily Residential to provide project coordination, document control, and compliance tracking across properties in Chicago, Miami, or McLean. The role supports budgets, reporting, and administrative systems while liaising with leadership and on-site teams.

The position emphasizes centralized document management, lifecycle tracking for takeovers, and coordination of platform rollouts, with on-site work in multiple U.S.

Qualifications

• Experience coordinating projects for property management.
• Strong document management and compliance tracking.
• Ability to support budgets and platform implementations.
• Excellent communication with leadership and onsite teams.

Responsibilities

• Manage project infrastructure for property takeovers, budget cycles, and platform initiatives including timelines, deliverable tracking, stakeholder communication, and action-item follow-up.
• Establish and maintain centralized document management for all properties including management agreements, budgets, contracts, permits, insurance certificates, and compliance documentation.
• Track and verify compliance requirements including life-safety drills, permit renewals, regulatory updates, and annual plan documentation; maintain compliance calendar and legislative monitoring.
• Provide executive support including meeting coordination, agenda preparation, materials distribution, minutes documentation, and travel arrangements for leadership and team members.
• Serve as a liaison between the leadership team and on-site property teams to communicate priorities, clarify expectations, and facilitate the flow of information.
• Manage property takeover coordination by tracking transition deliverables per property, maintaining onboarding checklists, and coordinating stakeholder communications.
• Support annual budget process administration including calendar maintenance, document organization, assumption tracking, and submission coordination across the portfolio.
• Process approved Yardi system changes within authorized scope; maintain request logs, approval documentation, and audit trails for administrative system updates.
• Coordinate platform implementations (Vendor Shield, Kingsley surveys, insurance programs) including rollout schedules, stakeholder communication, training coordination, and completion tracking.
• Audit monthly property bill-backs, manage business-line invoices, and maintain contact databases for owners, clients, vendors, and internal support teams.
• Build and maintain recurring reporting infrastructure including report calendars, templates, distribution schedules, and follow-up on missing or incomplete submissions.

Skills

Project coordination

Document control

Compliance tracking

Systems analytics

Administrative support

Stakeholder communication

Tools

Yardi

Vendor Shield

Kingsley surveys

Insurance programs

Job description

Operations Coordinator - Multifamily Residential

Miami, FL 33131

Applying to

Operations Coordinator - Multifamily Residential

$28.0 - $33.66/hourly Posted 29 days ago Full Time 5 min average apply

Miami, FL 33131

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Purpose

The Multifamily PM Operations Coordinator will provide dedicated project coordination, document control, compliance tracking, systems, analytics, and administrative support for the Multifamily Property Management business line.

This position will be onsite in Chicago, IL, Miami, FL or McLean, VA.

Estimated total compensation for this position:

$28.85 - $33.66 per hour

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Key Responsibilities

• Manage project infrastructure for property takeovers, budget cycles, and platform initiatives including timelines, deliverable tracking, stakeholder communication, and action-item follow-up
• Establish and maintain centralized document management for all properties, including management agreements, budgets, contracts, permits, insurance certificates, and compliance documentation.
• Track and verify compliance requirements including life-safety drills, permit renewals, regulatory updates, and annual plan documentation; maintain compliance calendar and legislative monitoring.
• Provide executive support including meeting coordination, agenda preparation, materials distribution, minutes documentation, and travel arrangements for leadership and team members.
• Serve as a liaison between the leadership team and on-site property teams to communicate priorities, clarify expectations, and facilitate the flow of information.
• Manage property takeover coordination by tracking transition deliverables per property, maintaining onboarding checklists, and coordinating stakeholder communications.
• Support annual budget process administration including calendar maintenance, document organization, assumption tracking, and submission coordination across the portfolio.
• Process approved Yardi system changes within authorized scope; maintain request logs, approval documentation, and audit trails for administrative system updates.
• Coordinate platform implementations (Vendor Shield, Kingsley surveys, insurance programs) including rollout schedules, stakeholder communication, training coordination, and completion tracking.
• Audit monthly property bill-backs, manage business-line invoices, and maintain contact databases for owners, clients, vendors, and internal support teams.
• Build and maintain recurring reporting infrastructure including report calendars, templates, distribution schedules, and follow-up on missing or incomplete submissions.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location

On-site – Chicago, IL, McLean, VA, Miami, FL

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.