Operations Coordinator, Meditz College (part-time)

Fairfield University; Fairfield (CT); On-site; USD 21,000 - 34,000; Part time

Job summary

Fairfield University in Fairfield, CT seeks an Operations Coordinator for the Meditz College of Arts & Sciences Dean’s Office. The role emphasizes exceptional customer service, front desk operations, and support for Dean’s Office initiatives, with primary location on campus and some evening hours.

The position involves managing student appointments, calendars, forms, and document filing in Docfinity, as well as assisting with policy guidance, FERPA compliance, and project tasks for the

Job description

Fairfield University is a co-educational, comprehensive Jesuituniversity with a 200-acre campus located along the scenicshoreline community of Fairfield, CT. The University is comprisedof approximately 3,500 undergraduate and 1,200 graduate studentspursuing degrees within 5 schools: The College of Arts andSciences, The Charles F. Dolan School of Business, The School ofEngineering, The Marion Peckham Egan School of Nursing and HealthStudies, and School of Education and Human Development. As anexpression of our Jesuit, Catholic mission and identity, Fairfieldembraces a liberal humanistic approach to education, encouragingcritical thinking, cultivating free and open inquiry, and fosteringethical and religious values.

Job Description

Job Title: Operations Coordinator, Meditz College(part-time)

Department: Meditz College of Arts & Sciences Dean’sOffice

Primary Work Location: Fairfield

Direct Supervisor: Colby Lemieux

Basic Function: Reporting to the Senior Assistant Dean forStudent Success, the Meditz CAS Operations Coordinator positionplaces a strong emphasis on exceptional customer service andeffective project management. As the primary point of contact forstudents seeking to engage with the Assistant Deans/AssistantDirector, the Operations Coordinator plays a critical role inmanaging front desk operations, ensuring smooth day-to-day officefunctions, and delivering seamless support for various College andstudent-centered initiatives.

Unusual Work Conditions: In rare instances, some eveninghours may be requested

Essential Functions

• Greet and assist visitors, answer telephone calls, andmanage Dean’s Office email resource account. This includes the following:
  • Addressing high volume inquiries from students, parents,faculty and staff
  • Scheduling student appointments for Assistant Deans/AssistantDirector
  • Managing CAS Dean’s Office resource email account, inclusive ofresponding and/or triaging messages as appropriate, such as:
    • Course Withdrawals
    • Academic Standings: Mid-term Estimates /Early Alerts
    • Under-registered/Not Registered/Holds
    • Registration
    • Transfer Files
  • Prompt response to messages sent to [e-mail] inbox
• Understanding of Frequently Used Policies
  • Knowledge of all academic related policies and procedures inUndergraduate Course Catalog
  • Ability to understand and assist student in generalpolicy/procedures such as: Course withdrawal process, academicdeadlines per the academic calendar, credit/no credit, voluntarywithdrawal process, credits from another institution, FERPA
• Docfinity – Electronic Filing System
  • Organization and management of documentation to studentelectronic files
• Project-Oriented Tasks
  • Managing student appointment data
  • Oversight and management of Assistant Dean/Directorcalendars/student appointments
  • designing of flyers and posters in Canva as needed
• Manage Forms/Transcripts: Online Forms
  • FERPA (Family Educational Rights and Privacy Act)compliance
  • Maintenance of electronic student records
  • Comprehensive student form management (Major, Minor, SchoolChange, etc.)
    • Provide guidance to students on completion of forms
    • Distribute forms to appropriate dean for approval
• Office Maintenance
  • Ordering office supplies
  • Oversight of maintenance for office printer
  • Distributing incoming mail
  • Submitting work orders and maintenance requestsManaging room reservations for Canisius Hall Room 8 conferenceroom through the EMS platform
• Special Projects for Assistant Deans/Assistant Director andother Dean’s office staff as needed

Work Schedule: 25 Hr. / week

Employee Type: Non-Exempt (Hourly)

Applicable to all positions:

Performs such other duties, responsibilities, and activities asrequired by supervisor and as departmental/University needsindicate.

Disclaimer

The above information indicates the general nature and level ofwork performed by employees within this classification. It is notdesigned to contain, and should not be interpreted as containing, acomprehensive inventory of all duties, responsibilities,activities, and/or qualifications required or expected of employeesassigned to this job. Duties, responsibilities, and activities maychange and new ones may be assigned at any time, with or withoutnotice.

Category:

Academic - Staff

Performs such other duties, responsibilities, and activities asrequired by supervisor and as departmental/University needsindicate.

*Disclaimer

The above information indicates the general nature and level ofwork performed by employees within this classification. It is notdesigned to contain and should not be interpreted as acomprehensive inventory of all duties, responsibilities,activities, and/or qualifications required or expected of employeesassigned to this job. Duties, responsibilities, and activities maychange and new ones may be assigned at any time, with or withoutnotice.

All offers of employment are contingent upon a satisfactorybackground check.

Fairfield University provides equal employment opportunities to allemployees and applicants for employment and prohibitsdiscrimination and harassment of any type without regard to race,color, religion, age, sex, national origin, disability status,genetics, protected veteran status, sexual orientation, genderidentity or expression, or any other characteristic protected byfederal, state or local laws. This policy applies to all terms andconditions of employment, including recruiting, hiring, placement,promotion, termination, layoff, recall, transfer, leaves ofabsence, compensation and training.