Operations Coordinator, Meditz College (part-time)

Fairfield University; United States; On-site; USD 25,000 - 36,000; Part time

Job summary

Fairfield University is seeking a part-time Operations Coordinator for the Meditz College of Arts & Sciences Dean’s Office. The role focuses on front desk operations, high-quality customer service, and project support for college initiatives.

The position requires managing inquiries from students and families, coordinating appointments, and handling forms, FERPA compliance, and event materials as needed. Evening hours may be requested on occasion.

Responsibilities

• Greet and assist visitors at the Dean’s Office front desk.
• Answer calls and manage the Dean’s Office email resource account.
• Schedule student appointments for Assistant Deans/Assistant Director.
• Triage messages and respond to routine inquiries (e.g., course withdrawals, deadlines).
• Assist with calendar management for the Assistant Dean/Director and department staff.
• Design flyers or posters in Canva as needed.
• Manage forms and transcripts online and FERPA compliance.
• Coordinate room reservations via EMS and oversee office maintenance.

Job description

Job Description:

Job Title: Operations Coordinator, Meditz College (part-time) Department: Meditz College of Arts & Sciences Dean’s Office Primary Work Location: Fairfield Direct Supervisor: Colby Lemieux Basic Function: Reporting to the Senior Assistant Dean for Student Success, the Meditz CAS Operations Coordinator position places a strong emphasis on exceptional customer service and effective project management. As the primary point of contact for students seeking to engage with the Assistant Deans/Assistant Director, the Operations Coordinator plays a critical role in managing front desk operations, ensuring smooth day-to-day office functions, and delivering seamless support for various College and student-centered initiatives. Unusual Work Conditions: In rare instances, some evening hours may be requested Essential Functions: Greet and assist visitors, answer telephone calls, and manage Dean’s Office email resource account. This includes the following: Addressing high volume inquiries from students, parents, faculty and staff Scheduling student appointments for Assistant Deans/Assistant Director Managing CAS Dean’s Office resource email account, inclusive of responding and/or triaging messages as appropriate, such as: Course Withdrawals Academic Standings: Mid-term Estimates /Early Alerts Under-registered/Not Registered/Holds Registration Transfer Files Prompt response to messages sent to [e-mail] inbox Understanding of Frequently Used Policies Knowledge of all academic related policies and procedures in Undergraduate Course Catalog Ability to understand and assist student in general policy/procedures such as: Course withdrawal process, academic deadlines per the academic calendar, credit/no credit, voluntary withdrawal process, credits from another institution, FERPA Docfinity – Electronic Filing System Organization and management of documentation to student electronic files Project-Oriented Tasks Managing student appointment data Oversight and management of Assistant Dean/Director calendars/student appointments designing of flyers and posters in Canva as needed Manage Forms/Transcripts: Online Forms FERPA (Family Educational Rights and Privacy Act) compliance Maintenance of electronic student records Comprehensive student form management (Major, Minor, School Change, etc.) Provide guidance to students on completion of forms Distribute forms to appropriate dean for approval Office Maintenance Ordering office supplies Oversight of maintenance for office printer Distributing incoming mail Submitting work orders and maintenance requests Managing room reservations for Canisius Hall Room 8 conference room through the EMS platform Special Projects for Assistant Deans/Assistant Director and other Dean’s office staff as needed Work Schedule: 25 Hr. / week Employee Type: Non-Exempt (Hourly) Applicable to all positions: Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate. Disclaimer The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain, and should not be interpreted as containing, a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice. Category: Academic - Staff Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate. *Disclaimer The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice. All offers of employment are contingent upon a satisfactory background check. Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Founded in 1942, Fairfield University is a modern, Jesuit Catholic University rooted in one of the world’s oldest intellectual and spiritual traditions. With campuses located in Fairfield, CT Bridgeport, CT, and Austin, TX, we strive to create a workforce that is rich in skill, knowledge, and pride in our work. Members of the Fairfield University community exhibit mutual respect, compassion, and inclusivity, aspiring to be a welcoming environment representative of an ever-changing and diverse global populace. As our University rises in national prominence, we are committed to fostering a healthy workplace and lifestyle for our employees. At Fairfield, the future is filled with opportunities as limitless as your potential, and they all begin with you.