Program Assistant, Behavioral Health (Part-Time)

The Chronicle Of Higher Education, Inc.; Fairfield (CT); On-site; USD 25,000 - 34,000; Part time

Job summary

Fairfield University invites applications for a part-time Program Assistant in the Behavioral Health programs within the School of Social Work and Counseling. The role provides comprehensive administrative support from admissions through graduation, coordinating processes and maintaining records in a collaborative academic environment.

The successful candidate will be highly organized, detail-oriented, and capable of managing multiple priorities while maintaining confidentiality.

Qualifications

• Bachelor’s degree or 3 years equivalent administrative experience.
• Proficiency with Microsoft 365 including Word, Excel, Outlook, and Teams.
• Experience using spreadsheets, Microsoft Excel, Word, and Google Workspace applications.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple projects simultaneously and prioritize competing deadlines.
• Demonstrated ability to work independently while contributing effectively as a member of a team.
• Commitment to maintaining confidentiality and professionalism.

Responsibilities

• Monitor student success plans and probation processes with Program Directors.
• Coordinate administrative processes across admissions, enrollment, progression, and graduation.
• Respond to program emails and answer routine student questions about procedures and deadlines.
• Coordinate MSW Residency logistics and communications.

Skills

Organizational skills

Communication skills

Time management

Teamwork

Confidentiality

Independent work

Education

Bachelor’s degree

3 years administrative experience

Tools

Microsoft 365

Excel

Word

Outlook

Teams

Google Workspace

Job description

Fairfield University is a co-educational, comprehensive Jesuituniversity with a 200-acre campus located along the scenicshoreline community of Fairfield, CT. The University is comprisedof approximately 3,500 undergraduate and 1,200 graduate studentspursuing degrees within 5 schools: The College of Arts andSciences, The Charles F. Dolan School of Business, The School ofEngineering, The Marion Peckham Egan School of Nursing and HealthStudies, and School of Education and Human Development. As anexpression of our Jesuit, Catholic mission and identity, Fairfieldembraces a liberal humanistic approach to education, encouragingcritical thinking, cultivating free and open inquiry, and fosteringethical and religious values.

Job Description

Reports To

Dean, SEHD

Status

Part-Time, 19 hours per week

Position Summary

The Program Assistant provides comprehensive administrative supportto graduate Behavioral Health programs of Social Work andCounseling. This position serves as a key resource for students,faculty, and program leadership by coordinating administrativeprocesses, supporting accreditation efforts, maintaining programrecords, and assisting with student success initiatives fromadmissions through graduation. The successful candidate is highlyorganized, detail-oriented, self-directed, and able to managemultiple priorities in a collaborative academic environment.

Student Support and Program Coordination

• Monitor student success plans and academic probation processes incollaboration with Program Directors.
• Support Program Directors in coordinating administrativeprocesses throughout the student lifecycle, including admissions,enrollment, progression, and graduation.
• Respond to program information emails and answer routine studentquestions regarding program procedures, deadlines, andlogistics.
• Coordinate Master of Social Work (MSW) Residency logistics andcommunications.

Accreditation and Data Management

• Support ongoing accreditation compliance by collecting,organizing, and maintaining program data as directed by ProgramDirectors, Department Chairs, and the CACREP Liaison.
• Compile reports and maintain documentation required foraccreditation reviews, annual assessments, and continuous programimprovement.
• Maintain accurate electronic databases and records while ensuringconfidentiality of student information.

Clinical Education Support

• Provide administrative support to Clinical Directors forpracticum and internship processes.
• Track student internship documentation and requirements.
• Compile and organize practicum application materials and relateddata for Counseling.
• Complete additional administrative tasks related to clinicaleducation as assigned.

Meetings and Communication

• Attend program meetings and prepare accurate meeting agendas andminutes.
• Distribute meeting minutes and maintain meeting records.
• Facilitate communication among faculty, staff, students, andexternal partners as appropriate.

Alumni Relations and Assessment

• Maintain and update the alumni database.
• Coordinate alumni surveys and assist with collecting graduateoutcome data.
• Prepare alumni data reports to support accreditation and programassessment initiatives.

General Administrative Support

• Provide administrative assistance to Program Directors,Department Chairs, and faculty as assigned.
• Maintain organized electronic and physical files.
• Assist with special projects and other departmentalinitiatives.
• Perform other duties as assigned to support the effectiveoperation of the Behavioral Health programs.

Required Qualifications

• Bachelor’s degree or 3 years equivalent administrative experiencerequired.
• Proficiency with Microsoft 365, including Word, Excel, Outlook,and Teams.
• Experience using spreadsheets, Microsoft Excel, Microsoft Word,and Google Workspace applications.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple projects simultaneously and prioritizecompeting deadlines.
• Demonstrated ability to work independently while contributingeffectively as a member of a team.
• Commitment to maintaining confidentiality andprofessionalism.

Preferred Qualifications

• Previous administrative experience in higher education or anacademic setting.
• Experience supporting graduate programs, accreditationactivities, or student services.
• Familiarity with student information systems and databasemanagement.

Knowledge, Skills, and Abilities

• Exceptional organizational and time-management skills.
• Strong customer service and interpersonal communicationskills.
• Detail-oriented with excellent follow-through.
• Self-directed and proactive in identifying and completingtasks.
• Flexible and adaptable in a dynamic academic environment.
• Ability to collaborate effectively with faculty, staff, students,and external stakeholders.

Work Schedule

• Part-time, 19 hours per week.
• Opportunity for some evening hours to support program activitiesand events.

Category

Academic - Staff

Performs such other duties, responsibilities, and activities asrequired by supervisor and as departmental/University needsindicate.

Disclaimer

The above information indicates the general nature and level ofwork performed by employees within this classification. It is notdesigned to contain and should not be interpreted as acomprehensive inventory of all duties, responsibilities,activities, and/or qualifications required or expected of employeesassigned to this job. Duties, responsibilities, and activities maychange and new ones may be assigned at any time, with or withoutnotice.

All offers of employment are contingent upon a satisfactorybackground check.

Fairfield University provides equal employment opportunities to allemployees and applicants for employment and prohibitsdiscrimination and harassment of any type without regard to race,color, religion, age, sex, national origin, disability status,genetics, protected veteran status, sexual orientation, genderidentity or expression, or any other characteristic protected byfederal, state or local laws. This policy applies to all terms andconditions of employment, including recruiting, hiring, placement,promotion, termination, layoff, recall, transfer, leaves ofabsence, compensation and training.