Operations Coordinator | Logistics & Vendor Support

Aston Carter; Atlanta (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Lunch on Fridays

Atlanta Braves tickets

Job summary

Aston Carter is seeking an Operations Specialist to support daily operations from our Midtown Atlanta office. You will coordinate service requests with customers, vendors, and internal teams, track progress, and ensure accurate records and timely resolution of issues.

The role requires strong organizational and communication skills, proficiency with Microsoft Office, and the ability to learn business software.

Qualifications

• Experience in logistics coordination or dispatch, or a similar operational support role.
• Strong organizational skills with multi-tasking ability.
• Excellent attention to detail, accuracy and follow-through.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and ability to learn business software.
• Able to work independently and escalate issues as needed.
• Willingness to take on additional responsibilities.

Responsibilities

• Coordinate service requests, scheduling, and follow-up with customers, vendors, and internal teams.
• Monitor open requests and service activity through completion.
• Communicate with vendors and customers about requirements, schedules, and completion.
• Maintain accurate customer, vendor, service, and pricing information in company systems.
• Process service changes and new service requests per procedures.
• Identify discrepancies and billing/operational issues for resolution.

Skills

Logistics coordination

Dispatch experience

Customer operations

Attention to detail

Communication skills

Independent work

Vendor coordination

Service management

Education

No college degree required

Tools

Microsoft Office

ERP

CRM

Job description

Aston Carter is seeking an Operations Specialist to support daily operations from our Midtown Atlanta office. You will coordinate service requests with customers, vendors, and internal teams, track progress, and ensure accurate records and timely resolution of issues.

The role requires strong organizational and communication skills, proficiency with Microsoft Office, and the ability to learn business software.