Operations Specialist

Aston Carter; Atlanta (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Lunch on Fridays

Atlanta Braves tickets

Job summary

Aston Carter is seeking an Operations Specialist to support daily operations from our Midtown Atlanta office. You will coordinate service requests with customers, vendors, and internal teams, track progress, and ensure accurate records and timely resolution of issues.

The role requires strong organizational and communication skills, proficiency with Microsoft Office, and the ability to learn business software.

Qualifications

• Experience in logistics coordination or dispatch, or a similar operational support role.
• Strong organizational skills with multi-tasking ability.
• Excellent attention to detail, accuracy and follow-through.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and ability to learn business software.
• Able to work independently and escalate issues as needed.
• Willingness to take on additional responsibilities.

Responsibilities

• Coordinate service requests, scheduling, and follow-up with customers, vendors, and internal teams.
• Monitor open requests and service activity through completion.
• Communicate with vendors and customers about requirements, schedules, and completion.
• Maintain accurate customer, vendor, service, and pricing information in company systems.
• Process service changes and new service requests per procedures.
• Identify discrepancies and billing/operational issues for resolution.

Skills

Logistics coordination

Dispatch experience

Customer operations

Attention to detail

Communication skills

Independent work

Vendor coordination

Service management

Education

No college degree required

Tools

Microsoft Office

ERP

CRM

Job description

Hiring an Operations Specialist in Midtown Atlanta!

Job Description

We are seeking a dependable, proactive Operations Specialist to support daily operations by coordinating customer service requirements, vendor activities, and internal workflows. This role is ideal for someone with logistics, dispatch, or operations coordination experience who is organized, responsive, and takes ownership of getting things done. The Operations Specialist will work within established procedures to manage service requests, maintain accurate records, resolve operational issues, and ensure responsibilities are completed accurately and on time.

Responsibilities

• Coordinate service requests, scheduling, and follow-up with customers, vendors, and internal teams.

• Monitor open requests, service activity, and outstanding issues through resolution.

• Communicate with vendors and customers to confirm service requirements, schedules, and completion.

• Maintain accurate customer, vendor, service, and pricing information in company systems.

• Process service changes, new service requests, and cancellations according to established procedures.

• Identify service discrepancies, billing-related issues, and operational exceptions for resolution or escalation.

• Track assigned responsibilities, meet deadlines, and proactively communicate updates.

• Collaborate with Customer Management, Vendor Management, Accounting, and other departments to ensure accurate execution and adherence to established processes while identifying opportunities to improve efficiency and accuracy.

Qualifications:

• Experience in logistics coordination, dispatch, transportation, customer operations, vendor coordination, or a similar operational support role.

• Strong organizational skills and ability to manage multiple priorities simultaneously.

• Excellent attention to detail, accuracy, and follow-through.

• Strong written and verbal communication skills.

• Proficiency with Microsoft Office and ability to learn business software.

• Ability to work independently, solve routine problems, and elevate issues appropriately.

• Dependable, self-motivated, proactive, and willing to take on additional responsibilities as needed.

• Experience coordinating with third-party vendors, carriers, or service providers.

• Experience using dispatch, logistics, ERP, CRM, or service management software.

• Familiarity with service orders, invoicing, pricing, or operational documentation.

• No college degree or industry-specific experience required.

Work Environment

The Operations Specialist will work five days a week in a modern office located in Midtown Atlanta on the 24th floor, offering strong city views. The office environment is cubicle-style with a coffee shop located downstairs and within walking distance to multiple restaurants. Lunch is provided on Fridays, and the role involves communication heavily based on email with relatively few phone calls. There are no nights or weekends required, and periodic employee perks such as Atlanta Braves tickets are offered.

Job Type & Location

This is a Contract position based out of Atlanta, GA.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Atlanta, GA.

Application Deadline

This position is anticipated to close on Oct 30, 2026.

Workplace Type

This is a fully onsite position in Atlanta,GA.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] ([e-mail]) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.