Operations Coordinator - Logistics & Inventory (Houston)

Wallenius Wilhelmsen Logistics Americas, LLC; Houston (TX); On-site; USD 46,000 - 66,000; Full time

Job summary

Wallenius Wilhelmsen Logistics Americas, LLC is seeking an Operations Coordinator at their equipment processing center in Houston, TX. The starting salary ranges from $46,000 to $66,000 depending on experience.

The role involves handling customer service inquiries, managing workorders, coordinating with manufacturing and 3PL teams, tracking parts and equipment, and maintaining inventory systems. Proficiency in MS Excel and MS Windows/Word is required.

Qualifications

• One year experience in customer service and inventory control procedures preferred.
• Strong written and verbal communication skills are required to interface with customers and employees.
• Basic math skills are required.
• Must have strong organizational skills, the ability to multi-task and be able to work in a fast-paced environment.
• Must be proficient at an Intermediate Level in MS Excel and have a working knowledge of MS Windows and Word.

Responsibilities

• Responds to customer service inquiries concerning account activities, priorities, and status.
• Opens, closes, and reconciles production workorders.
• Prioritizes and assigns workorders for completion to appropriate employees.
• Coordinates account activities, priorities, and status with mfg. personnel and Third Party Logistics Provider.
• Tracks inbound parts and equipment and forecasts incoming volume.
• Maintains equipment inventory, tracking, location, status, organization, and billing systems.
• Enters product receipts and picks into inventory management system; verifies accuracy of information.
• Performs reporting and analyzes results to management and customer.
• Cross-trains and performs other administrative functions to include dispatching of parts/equipment and printing BOLs.

Skills

Customer service

Inventory control

MS Excel

Communication

Organization

Tools

MS Windows

MS Word

Job description

Wallenius Wilhelmsen Logistics Americas, LLC is seeking an Operations Coordinator at their equipment processing center in Houston, TX. The starting salary ranges from $46,000 to $66,000 depending on experience.

The role involves handling customer service inquiries, managing workorders, coordinating with manufacturing and 3PL teams, tracking parts and equipment, and maintaining inventory systems. Proficiency in MS Excel and MS Windows/Word is required.