Operations Coordinator: Drive Efficiency & Quality

Ferguson Enterprises, LLC; Chantilly (VA); On-site; USD 59,972,438 - 83,871,043; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Life insurance

Job summary

Ferguson Enterprises, LLC seeks an Operations professional to lead branch operations, inventory control and coordination with vendors. The role emphasizes accuracy, process discipline and customer service in a fast-paced environment.

You will work Monday–Friday 7:00 AM to 4:00 PM with some overtime, manage cycle counts, support pricing and billing accuracy, and help drive safety and operational efficiency across the location.

Qualifications

• 1–3 years Ferguson experience preferred.
• 1–3 years sales experience preferred.
• Strong attention to detail and accuracy.
• Self-motivated/goal oriented.
• Ability to effectively multi-task.
• Organization and time management skills.
• Excellent decision making and communication skills.
• Knowledge of Trilogie and Microsoft Excel a plus.
• Knowledge of WMS/HighJump preferred but not required.
• Ability to handle stress.
• Team player with good attitude.
• Understands importance of customer service.

Responsibilities

• Act within the scope of established objectives and policies to accomplish assigned goals
• Under the direction of the manager, maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork
• Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies
• Facilitate customer credit memos with accuracy based on company guidelines
• Work WMS Variance and Cycle Count Reconciliation
• Develop or implement quality control programs
• Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction
• Review customer invoices for pricing and costing accuracy as well as freight billing and costing
• Oversee the facilities of the operation to provide a safe and well-maintained work environment
• Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures
• Participates in associate meetings and communicates any concerns to management

Skills

Attention to detail

Multi-tasking

Communication skills

Time management

Team player

Customer service

Stress management

Problem solving

Organizational skills

Tools

Trilogie

Microsoft Excel

WMS/HighJump

Job description

Ferguson Enterprises, LLC seeks an Operations professional to lead branch operations, inventory control and coordination with vendors. The role emphasizes accuracy, process discipline and customer service in a fast-paced environment.

You will work Monday–Friday 7:00 AM to 4:00 PM with some overtime, manage cycle counts, support pricing and billing accuracy, and help drive safety and operational efficiency across the location.