Operations Coordinator

WOW Logistics; Wisconsin Rapids (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Incentive pay

Tuition reimbursement

Employee recognition programs

Health insurance

Paid holidays

Paid vacation

Job summary

WOW Logistics is seeking an Operations Coordinator for the Wisconsin Rapids Dry Distribution Center. You will help ensure smooth, efficient operations and customer satisfaction as part of a clerical team handling inquiries, orders, and complaints while supporting drivers and warehouse staff.

Key duties include load coordination, data entry, and ongoing communication with customers and partners. The role emphasizes accuracy, reliability, and strong teamwork in a fast-paced environment.

Qualifications

• Clerical experience in customer service, order processing or data entry is helpful.
• Strong communication and organizational skills are important.

Responsibilities

• Oversee the scheduling and movement of all loads entering and leaving the distribution center.
• Maintain clear communication with customers, truck drivers, dispatchers, and warehouse staff by email, phone or in person.
• Accurately enter inventory data, create invoices, and generate bills of lading.
• Assist in troubleshooting and resolving customer issues while maintaining quality control.

Skills

Positive attitude

Dependability

Communication skills

Attention to detail

Job description

Who We Are

Joining the WOW Logistics team means becoming part of a culture that inspires employees to reach their full potential and rewards exceptional performance based on merit. These are among the values contained in the Little Orange Book, the foundation of our culture. As we enter an exciting phase of growth, new and existing employees have a tremendous opportunity to grow alongside the company as it scales.

Who We Are

Joining the WOW Logistics team means becoming part of a culture that inspires employees to reach their full potential and rewards exceptional performance based on merit. These are among the values contained in the Little Orange Book, the foundation of our culture. As we enter an exciting phase of growth, new and existing employees have a tremendous opportunity to grow alongside the company as it scales.

Shift(s)

Monday – Friday 8:00am to 4:30pm

Pay

Base rate of $20/hour. + Performance incentive programs let you take control of your earning potential!

How Your Role Fits In

As an Operations Coordinator at our WI Rapids Dry Distribution Center, you play a key role in ensuring smooth, efficient operations and customer satisfaction. This clerical position is a key resource to our customers, truck drivers, and warehouse employees.
The Operations Coordinator carries out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner. Other responsibilities include answering phones and other clerical duties as directed by the Manager.

What You’ll Do

• Load Coordination: Oversee the scheduling and movement of all loads entering and leaving the distribution center
• Customer Communication: Maintain clear communication with customers, truck drivers, dispatchers, and warehouse employees through email, phone, and/or in person
• Data Entry: Accurately enter inventory data, create invoices, and generate bills of lading
• Problem Solving: Assist in troubleshooting and resolving customer issues, while maintaining quality control

What It Takes To Succeed

• Positive Attitude & Work Ethic: Arrive to every shift ready to work hard and contribute to the team
• Dependability: Be a reliable team player with a focus on safety and efficiency
• Communication Skills: Have strong verbal and written communication skills to work effectively with various stakeholders
• Attention to detail: Ensure all data entry and load coordination tasks are handled accurately and efficiently

Our Commitment to You

At WOW Logistics, fostering a supportive work environment is an integral part of our shared pursuit of excellence. We demonstrate our commitment through an array of benefits, including incentive pay based on role, tuition reimbursement, employee recognition programs, health insurance, paid holidays, paid vacation, and more. Learn about our competitive benefits package on our website. (https://wowlogistics.com/about-us/careers/employee-benefits/)

Equal Opportunity Employer

WOW Logistics is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.