Logistics Operations Coordinator - Load & Customer Care

WOW Logistics; Wisconsin Rapids (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Incentive pay

Tuition reimbursement

Employee recognition programs

Health insurance

Paid holidays

Paid vacation

Job summary

WOW Logistics in Wisconsin Rapids is seeking an Operations Coordinator for the WI Rapids Dry Distribution Center. The role focuses on load coordination, customer communication, and clerical duties to support smooth operations.

Responsibilities include data entry, invoicing, and handling inquiries from customers and drivers. This full-time position offers incentive pay, tuition reimbursement, and a benefits package as part of WOW Logistics’ commitment to employees.

Qualifications

• Ability to coordinate loads entering and leaving the distribution center.
• Strong communication with customers, drivers, dispatchers, and warehouse staff.
• Accurate data entry and documentation including invoices and bills of lading.
• Effective problem solving to resolve customer issues while ensuring quality controls.

Responsibilities

• Load Coordination: Oversee the scheduling and movement of all loads entering and leaving the distribution center
• Customer Communication: Maintain clear communication with customers, truck drivers, dispatchers, and warehouse employees
• Data Entry: Accurately enter inventory data, create invoices, and generate bills of lading
• Problem Solving: Assist in troubleshooting and resolving customer issues, while maintaining quality control

Skills

Load coordination

Customer communication

Data entry

Problem solving

Attention to detail

Tools

Microsoft Excel

Job description

WOW Logistics in Wisconsin Rapids is seeking an Operations Coordinator for the WI Rapids Dry Distribution Center. The role focuses on load coordination, customer communication, and clerical duties to support smooth operations.

Responsibilities include data entry, invoicing, and handling inquiries from customers and drivers. This full-time position offers incentive pay, tuition reimbursement, and a benefits package as part of WOW Logistics’ commitment to employees.