Operations Coordinator

South Dakota Board of Regents

Sioux Falls, Northern (SD, KY)

Hybrid

USD 40,000 - 55,000

Full time

5 days ago

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Job summary

The Prairie Family Business Association (PFBA) at the Beacom School of Business, University of South Dakota, seeks a detail‑oriented admin specialist to support membership, invoicing, contracts, and event logistics.

Ideal candidate will have strong customer service skills, proficiency in Banner, WordPress, and HubSpot, and the ability to manage multiple priorities in a university setting. 40 hours per week with some evenings or weekends may be required.

Qualifications

Bachelor’s degree preferred in business, communications, or a related field.
Experience in customer service, communications, or office management is preferred.
Proficient with Microsoft Office applications and administrative processes.

Responsibilities

Provide excellent customer service to PFBA members, sponsors, advisors, program participants, and partners.
Manage membership, sponsorship, and program invoicing, collections, and payment processing.
Complete financial transactions and maintain accurate records in Banner Finance.
Administer vendor contracts, purchasing processes, reimbursements, and vendor payments.
Maintain accurate member, sponsor, and participant information in HubSpot CRM.
Coordinate program and event registrations and assist participants with registration, payment, travel, and logistical questions.
Provide executive assistant support to the Executive Director, including scheduling, meeting preparation, travel coordination, and follow‑up.
Provide administrative support to the PFBA team.
Coordinate day‑to‑day office operations and maintain organized records.

Skills

Customer service

Attention to detail

Microsoft Office

Data entry

Independent work

Event coordination

Education

Bachelor’s degree preferred

Tools

Banner Finance

HubSpot CRM

WordPress

Job description

The Beacom School of Business at The University of South Dakota is a vibrant, internationally accredited business school that has served students since 1927. It is the State’s flagship business school and a regional leader with consistently high national rankings.

We are seeking a self‑motivated, detail‑oriented, and customer service‑focused individual to provide support to the Prairie Family Business Association ( PFBA ), a Beacom School of Business outreach center. PFBA helps family businesses thrive through generations by providing a resource network for family business success.

Main responsibilities include:

Provide excellent customer service to PFBA members, sponsors, advisors, program participants, and partners
Manage membership, sponsorship, and program invoicing, collections, and payment processing
Complete financial transactions and maintain accurate records in Banner Finance
Administer vendor contracts, purchasing processes, reimbursements, and vendor payments
Maintain accurate member, sponsor, and participant information in HubSpot CRM
Coordinate program and event registrations and assist participants with registration, payment, travel, and logistical questions
Provide executive assistant support to the Executive Director, including scheduling, meeting preparation, travel coordination, and follow‑up
Provide administrative support to the entire PFBA team
Coordinate day‑to‑day office operations and maintain organized electronic and physical records
Follow University and Board of Regents policies and procedures related to financial, purchasing, contracting, and administrative activities
Manage multiple competing priorities and ensure deadlines and follow‑up activities are completed

Preferred qualifications

Strong customer service focus with excellent oral and written communication skills.
Excellent attention to detail with proven ability to prioritize and problem solve.
Proficient in all Microsoft Office applications.
Aptitude for or experience in data entry, analysis, and reporting.
Able to work independently with little direct supervision.
Limited flexible hours and locations may be required for events.
Experience using Banner, WordPress, and HubSpot ( CRM ) software
Office management experience.

Education/Experience

Bachelor’s degree preferred, ideally in business, communications, or related field.
The preferred applicant will have experience in customer service, communications, or office management.

Posting Date

Posting Date 08/20/2026

Closing Date

Open Until Filled Yes

First Consideration Date

First Consideration Date 09/03/2026

Advertised Salary

Duration of the Term

Duration of the Term 12 months

Appointment Percent

Appointment Percent 100

Work Hours

40 per week, plus some weekends and evenings.

Typical Hours Worked Per Week

Appointment Type

Appointment Type Regular

Scope of Search

Scope of Search External (includes Internal)

If internal, define scope of search

This position requires

This position requires Valid Drivers License, Travel, Overnight stays

If other, please indicate

Department Description and Cultural Expectations

The University of South Dakota is a comprehensive; liberal arts‑based state institution with an enrollment of approximately 10,000 students. Basic and professional programs are available in the Beacom School of Business, School of Law, School of Medicine, School of Education, College of Fine Arts, and the College of Arts and Sciences.

The Beacom School of Business is the leading business school in South Dakota and the region offering students a quality business education that goes beyond expectations. Our alumni have become global leaders in such fields as accounting, finance, economics, management, marketing, entrepreneurship, business analytics and health services administration. The school offers multiple undergraduate majors in both Vermillion and Sioux Falls, including marketing, finance, accounting, management, human resources, health services administration, business administration, business analytics, innovation and entrepreneurship, supply chain management, and economics, as well as Master of Business Administration, Master of Professional Accountancy, and Master of Science in Business Analytics degrees in Vermillion as well as online. Excellence in teaching is our expectation, both in the classroom and in mentoring and advising students outside of class. We deliver an innovative curriculum using the newest instructional methods.

The Beacom School of Business boasts:

accreditation by the AACSB International, placing Beacom School of Business among 5% of business schools similarly accredited worldwide
an online MBA program ranked #15 in the “Top 25” programs by Princeton Review
more than $400,000 in scholarships to business students awarded each year
strong corporate relationships providing excellent career opportunities for our graduates –a spring 2022 undergraduate employment rate of 97%.
Strong collaboration with rural small businesses across the state and corporate partners in Sioux Falls, SD.

USD is committed to fostering a dynamic and welcoming working and learning environment for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse.

Contact Information

Working Conditions

Cognitive Requirements

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Protective Clothing/Equipment

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Physical Requirements

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Please designate the physical requirements of this position Repetitive Motion, Wrist Movement (twisting or rotating), Bending, Stooping, Twisting, Climbing Stairs, Driving, Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Lifting Above Waist, Lifting Below Waist, Lifting light, Pushing/Pulling, Sitting for sustained periods of time, Use Both Hands, Use of Either Hand, Independently, Walking, Carrying, Grasping, Lifting moderate

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Sensory Requirements

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Please check the appropriate response that describe the sensory requirements for this position. Color Vision, Depth Perception, Distant Vision, Hearing, Near Vision, Peripheral Vision, Speaking, Vision (With and without corrective lenses)

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