Operations Coordinator

Daisy Orange County

Portsmouth (NH)

On-site

USD 48,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

401(k)

Competitive salary

Dental insurance

Job summary

Daisy is seeking an organized Operations Coordinator to keep schedules on track, support projects, manage the DaisyCare program, and ensure smooth shipping of equipment.

The role emphasizes structure, multi-tasking, and reliable execution, with opportunities for growth as the company expands. Expect collaborative teamwork in a hands-on environment with competitive pay.

Qualifications

3–5+ years of experience in operations, administrative coordination, or a similar role.
Strong organizational skills with the ability to manage multiple priorities.
Clear, professional communication—written and verbal.
Familiarity with scheduling/CRM software is a plus.
Physical ability to lift/move equipment as needed.

Responsibilities

Coordinate and maintain the calendar for installs, service appointments, and technician availability.
Support project managers with documentation, timelines, and status tracking for active installs.
Manage administrative tasks related to the Daisy Care membership program.
Receive, inspect, and log incoming equipment and inventory; coordinate outgoing shipments.
Answer phones, emails, and general inquiries; assist with vendor coordination.

Skills

Organizational skills

Multitasking

Written and verbal communication

Attention to detail

Team player with independence

Tools

Google Workspace

Microsoft Office

Job description

About Daisy

Daisy designs and installs smart home and business automation systems — helping clients create spaces that are modern, connected, and comfortable, backed by responsive, high-quality service. We're looking for an organized, detail-driven Operations Coordinator to keep our day-to-day running smoothly: from scheduling installs and service calls, to supporting projects, managing our DaisyCare program administration, and keeping equipment moving in and out the door.

Benefits

Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
401(k)
Competitive salary
Dental insurance

About The Role

The Operations Coordinator is the connective tissue of our daily operations. You'll be the person who keeps schedules on track, projects organized, DaisyCare members supported, and equipment flowing correctly through shipping and receiving. This is a great fit for someone who thrives on structure, enjoys juggling multiple moving parts, and takes pride in things running without dropped balls.

What You'll Do

Scheduling

Coordinate and maintain the calendar for installs, service appointments, and technician availability
Communicate with clients to confirm appointments, reschedule as needed, and resolve scheduling conflicts
Keep field teams informed of daily/weekly schedules and any last-minute changes

Project Administration

Support project managers with documentation, timelines, and status tracking for active installs
Maintain accurate project files, job notes, and client records in company systems
Follow up on open items, outstanding approvals, and task deadlines to keep projects moving

Daisy Care Administration

Manage administrative tasks related to the Daisy Care membership/service plan program
Process enrollments, renewals, and cancellations
Respond to member questions and route service requests to the right team
Track and report on Daisy Care program metrics as needed

Shipping & Receiving

Receive, inspect, and log incoming equipment and inventory
Prepare and coordinate outgoing shipments for installs and returns
Maintain inventory accuracy and flag discrepancies or damaged goods
Organize the stockroom/warehouse area for easy access and accountability

General Operations Support

Answer phones, emails, and general inquiries, directing them appropriately
Assist with vendor and supplier coordination as needed
Support office organization, ordering supplies, and other administrative tasks
Take on ad-hoc projects as priorities shift

What We're Looking For

3–5+ years of experience in operations, administrative coordination, or a similar role
Strong organizational skills with the ability to manage multiple priorities at once
Clear, professional communication skills — written and verbal
Comfortable with basic inventory/shipping processes (or willing to learn quickly)
Proficient with common office/scheduling software (e.g., Google Workspace, Microsoft Office); CRM or field service software experience a plus
Detail-oriented with strong follow-through — things don't fall through the cracks on your watch
A team player who's also comfortable working independently
Physical ability to lift/move equipment boxes as needed for shipping and receiving tasks

Nice to Have

3-5 Experience in home automation, low-voltage, security, or a related trade/service industry
Familiarity with membership or service‑plan program administration
Experience supporting field service or installation teams

What Daisy Offers

Competitive pay
Benefits: health insurance, PTO, retirement, etc.
A collaborative, hands-on team environment
Room to grow as the company grows

Compensation: $35.00 - $40.00 per hour

Join the Team that's Simplifying Smart Technology

Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we’re looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we’re always welcoming new Technicians!

We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.

Franchise Information

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.

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