Operations Coordinator

APM Terminals; Oakley (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk in Oakley, CA is seeking an Operations Coordinator to manage freight forwarding shipments across multiple modes, focusing on high-quality customer service and station KPIs.

The role requires Excel proficiency, weekend availability, and the ability to coordinate carriers, quote and invoice international shipments, and optimize routing in a fast-paced environment.

Qualifications

• Experience with Excel and data entry in high-volume environments.
• Excellent verbal and written communication skills.
• Ability to multi-task with precision and attention to detail.
• Proficiency with Microsoft Office and transportation management systems.
• Ability to work overtime and weekends when needed.

Responsibilities

• Track and trace outbound shipments.
• Inspect outbound freight.
• Contract new carriers and provide load tenders.
• Communicate freight status to stations and customers.
• Provide customer service and data entry in TMS.
• Quote, cost, and invoice international shipments.
• Domestic air and ground routing planning (Canada included).
• Negotiate freight rates and develop carrier relationships.
• Identify new logistics opportunities and design carrier solutions.

Skills

Multitasking

Attention to detail

Verbal communication

Written communication

MS Excel

Microsoft Office

Carrier coordination

Data entry

Tools

Transportation Management System (TMS)

Microsoft Office Suite

Job description

About Us:As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!If you are seeking to be a part of a family, this is the place for you!We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.We are seeking an Operations Coordinator in Oakley, CA!10:30am-7pmWeekends required. You will have 2 days off during the week.Excel experience is required.JOB SUMMARY:The Operations Associate/Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI’s.Essential Functions:Tracking and tracing outbound shipmentsInspecting outbound freightContracting new carriers as needed and assigning carriers and providing load tendersCommunicating freight status and any problems to other stations and customers, and updating the systemProvide customer serviceAble to work overtime and weekend on call rotations.Data entry of shipments into transportation management systemQuoting, costing and invoicing of international shipments, air, ocean and groundDomestic air and ground routing (including Canada)Contract new carriersNegotiate Freight RatesDevelop collaborative carrier relationshipsAssigning carriers and providing load tendersFind and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customersSKILLS/COMPETENCIES:Multi-tasking while maintaining precise attention to detailExcellent verbal and written communication skillsMust be able to type 35+ words per minuteMust be able to work in demanding, high-volume environment, particularly with email and callsPrecise attention to detailProficient in Microsoft productsMust be tech savvyCompany Benefits:· Medical· Dental· Vision· 401k + Company Match· Employee Assistance Program· Paid Time Off· Flexible Work Schedules (when possible)· And more!Pay Range:$23-$25 per hour*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail] .