Operations Coordinator

APM Terminals; Los Angeles (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

Job summary

Maersk in Oakley, CA is seeking an Operations Coordinator to manage freight forwarding shipments across multiple modes, delivering high‑level operations excellence and a superior customer service experience while maintaining station KPIs. The schedule is 10:30am–7:00pm with weekends required and two days off during the week.

The ideal candidate will have Excel proficiency, strong verbal and written communication, the ability to work in a fast‑paced, high‑volume environment, and experience with a

Qualifications

• Experience in freight forwarding or logistics operations preferred.
• Ability to work overtime and weekends.
• Proficient with Microsoft products and data entry.

Responsibilities

• Track and trace outbound shipments.
• Inspect outbound freight.
• Contract new carriers and issue load tenders.
• Communicate freight status to stations and customers.
• Perform data entry in transportation management system.
• Quote, cost, and invoice international shipments.
• Develop carrier relationships and negotiate freight rates.
• Find new logistics opportunities and design carrier solutions.

Skills

Excel

Data entry

Communication

Typing speed

Microsoft Office

Tech savvy

Tools

Transportation Management System

Job description

About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. We are seeking an Operations Coordinator in Oakley, CA! 10:30am-7pm Weekends required. You will have 2 days off during the week. Excel experience is required.

JOB SUMMARY:

The Operations Associate/Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI’s.

Essential Functions:

Tracking and tracing outbound shipments
Inspecting outbound freight
Contracting new carriers as needed and assigning carriers and providing load tenders
Communicating freight status and any problems to other stations and customers, and updating the system
Provide customer service
Able to work overtime and weekend on call rotations
Data entry of shipments into transportation management system
Quoting, costing and invoicing of international shipments, air, ocean and ground Domestic air and ground routing (including Canada)
Contract new carriers
Negotiate Freight Rates
Develop collaborative carrier relationships
Assigning carriers and providing load tenders
Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers

SKILLS/COMPETENCIES:

Multi-tasking while maintaining precise attention to detail
Excellent verbal and written communication skills
Must be able to type 35+ words per minute
Must be able to work in demanding, high-volume environment, particularly with email and calls
Precise attention to detail
Proficient in Microsoft products
Must be tech savvy

Company Benefits:

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range: $23-$25 per hour The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process.