Operations Coordinator

A.P. Moller - Maersk; Oakley (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

Job summary

Maersk is seeking an Operations Coordinator in Oakley, CA to manage freight shipments across multiple modes with a focus on operational excellence and top-tier customer service. The role requires Excel experience and strong communication skills, with weekend availability and overtime as needed.

Responsibilities include tracking shipments, contracting carriers, loading tenders, and coordinating routings while maintaining station KPIs.

Qualifications

• Excel experience and strong attention to detail are essential.
• Excellent communication, both written and verbal.
• Typing speed of 35+ wpm and proficiency with MS Office.
• Comfort with technology and fast-paced environments.

Responsibilities

• Track and trace outbound shipments across multiple modes.
• Inspect outbound freight for accuracy and quality.
• Contract new carriers and assign load tenders; negotiate rates.
• Communicate freight status to stations and customers and update TMS.
• Provide exceptional customer service and support.
• Remain available for overtime and weekend on‑call rotations.
• Data entry of shipments into the transportation management system.
• Quote, cost, and invoice for international shipments (air, ocean, ground).
• Plan domestic air and ground routing (including Canada).
• Develop carrier relationships and seek new logistics opportunities.

Skills

Excel experience

Attention to detail

Excellent communication

Typing 35+ wpm

MS Office proficiency

Tech savvy

Tools

Microsoft Office

Job description

About Us

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

We are seeking an Operations Coordinator in Oakley, CA!

10:30am-7pm

Weekends required. You will have 2 days off during the week.

Excel Experience Is Required.

JOB SUMMARY

The Operations Associate/Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI’s.

Essential Functions

• Tracking and tracing outbound shipments
• Inspecting outbound freight
• Contracting new carriers as needed and assigning carriers and providing load tenders
• Communicating freight status and any problems to other stations and customers, and updating the system
• Provide customer service
• Able to work overtime and weekend on call rotations.
• Data entry of shipments into transportation management system
• Quoting, costing and invoicing of international shipments, air, ocean and ground
• Domestic air and ground routing (including Canada)
• Contract new carriers
• Negotiate Freight Rates
• Develop collaborative carrier relationships
• Assigning carriers and providing load tenders
• Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers

SKILLS/COMPETENCIES

• Multi-tasking while maintaining precise attention to detail
• Excellent verbal and written communication skills
• Must be able to type 35+ words per minute
• Must be able to work in demanding, high-volume environment, particularly with email and calls
• Precise attention to detail
• Proficient in Microsoft products
• Must be tech savvy

Company Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range

$23-$25 per hour

• The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].