Operations Coordinator

Cypress HCM; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Paramount Global's Marketing Acquisition and Campaign Services team for Pluto TV is seeking a Coordinator to manage day-to-day billing and vendor operations as the team globalizes its operations.

You will assist with creative requests for media plans, coordinate with international marketing and content teams, onboard new vendors via Graphite Connect, and ensure billing processes run smoothly with internal partners and external vendors.

Qualifications

• 1–3 years of experience in billing or marketing operations.
• Experience in in-house or agency environments.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist with creative requests related to media plans.
• Coordinate with international marketing and content teams on regional content availability.
• Submit requests for creatives to be produced for media campaigns.
• Maintain billing tracker and resolve discrepancies with vendors.
• Onboard new vendors via Graphite Connect.
• Communicate with internal teams to ensure billing processes are followed.

Skills

Billing operations

Vendor management

Campaign operations

Asana

Tools

Graphite Connect

Asana

Airtable

Job description

The Marketing Acquisition and Campaign Services team serves as an internal media team within Paramount Global to support Pluto TV. This position will focus on international billing as well as other operational projects such as creative operations and media operations.

We are looking for a Coordinator to assist with day-to-day billing and vendor operations for the Marketing Acquisition and Campaign Services team and other teams in the DTC organization while the team globalizes its operations.

Creative and Media Operations

• Assist with creative requests related to media plans.
• Collaborate with international marketing and content teams to keep up to date on what content is available in each region.
• Submit requests for creatives to be created for use in media campaigns.
• Monitor day-to-day task progress, update project boards, and run daily stand‑ups or status meetings to ensure team members are aligned.

Billing Operations

• Maintain team billing tracker and other related financial documents.
• Work with vendors and internal teams to resolve billing discrepancies and onboarding requests.
• Proactively problem‑solve ad hoc requests from vendors, teammates, and internal clients regarding payment status and vendor information.
• Respond to emails and inquiries in a timely manner to avoid escalation.
• Initiate meetings with internal teams and external partners to ensure billing processes are being followed.
• Maintain a close working relationship with Marketing Strategy, Paramount Financial Planning and Analysis, Procure to Pay, and other teams at Paramount Global to ensure all necessary information is passed along accurately and efficiently.
• Onboard new vendors utilized by the MACS team for media activation via Graphite Connect.
• Communicate and troubleshoot issues with internal teams including Procure to Pay, Sourcing, Global Business Services, FP&A, and other marketing teams operating in platform instances.
• Work with vendors such as Google, Amazon, and Meta regarding payment and remittance information, net term changes, profile management, onboarding, and related issues.

Qualifications

• 1 to 3 years of experience in billing, marketing operations, campaign operations, or media agency environments.
• Experience preferably within an in-house corporate environment or agency.
• Exceptional organizational skills and strong attention to detail.
• Ability to communicate clearly with diverse internal departments.
• Experience submitting invoices or managing billing processes is preferred.
• Advertising experience and familiarity with creative specifications are helpful.
• Experience with ad platforms is helpful.
• Experience working with media agencies is helpful.
• Experience with paid media advertising products is helpful.
• Experience with organizational tools such as Asana or Airtable is helpful.